Marco Baucham
Salesman
Brunswick,GA
Summary
Competitive self-motivated sales professional 8+years’ experience. In Management 3 of those years. Proven track record of being the best of the best.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Salesperson
Step One Automotive Group
Brunswick, GA
01.2021 - Current
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Expanded brand and marketing strategies by planning strategic events.
- Developed and grew leads through repeat business and customer referrals.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Sales Associate
Nalley
Brunswick, GA
01.2018 - 12.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Negotiated and finalized used car pricing and contract terms.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Marketed successfully through social media at no additional cost to dealership.
Sales Lead
Dan Vaden Chevrolet
Brunswick, GA
06.2014 - 01.2018
- Increased purchase totals by recommending additional items
- Solicited referrals from satisfied clients.
- Contacted customers to immediately find resolutions for escalated issues.
- Listened to customer needs and preferences to provide accurate advice
- Completed purchases with cash, credit and debit payment methods
- Trained all new sale employees on effective techniques.
- Led sales team to exceed quarterly sales goals.
Store Manager
TitleMax Title Pawns
Brunswick, GA
02.2010 - 05.2014
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
- Opened a new store location and assisted in recruiting and training new staff
- Directed and supervised employees engaged in sales inventory, and reconciling cash receipts
- Completed a series of training session to advance team assistant manager to store manager
- Trained new managers on store procedures and policies
- Maintained daily records of all transactions.
Education
Occupational Associate Degree -
Heritage Institute
High School Diploma -
Brunswick High Scool
Brunswick 08.1993 - 05.1997
Skills
Excellent communication and persuasive skillsGoal-orientedExcellent negotiating tacticsCustomer needs assessmentInternet savvy and Business DevelopmentCredit and CollectionsBuilding rapportMulti task management
Cross-selling products and services
Network development
Lead prospecting
Relationship building
Negotiation
Buying signals
Accomplishments
- Ranked #1 in Brunswick for 4 years.
- Managed and closed 20+ deals per month.
- Supervised team of 5 staff members.
Certification
CPSP - Certified Professional Sales Person
Timeline
CPSP - Certified Professional Sales Person
01-2022
CSP - Certified Sales Professional
01-2022
Salesperson
Step One Automotive Group
01.2021 - Current
Sales Associate
Nalley
01.2018 - 12.2021
Sales Lead
Dan Vaden Chevrolet
06.2014 - 01.2018
Store Manager
TitleMax Title Pawns
02.2010 - 05.2014
Licensed Massage Therapist-
08-2005
High School Diploma -
Brunswick High Scool
08.1993 - 05.1997
Occupational Associate Degree -
Heritage Institute