Marco Bautista
Springfield,MO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
year of professional experience
Work History
Crew Member
Omo Japanese Restaurant
Springfield , MO
01.2025 - Current
- Followed health and safety regulations while handling food products.
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Inspected finished plates before serving them to customers ensuring quality standards were met.
- Stored food in designated containers following proper food storage procedures.
Crew Member
Charleys Philly Cheese Steak
Springfield , MO
02.2024 - Current
- Prepared and cooked food items according to recipes and menu specifications.
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Followed health and safety regulations while handling food products.
- Maintained a clean, organized workspace throughout the shift.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Performed cashier duties such as processing payments from customers using POS system.
Team Leader
Mokapè
Springfield, MO
10.2024 - 12.2024
- Resolved conflicts between team members quickly and effectively.
- Assigned and monitored daily tasks for team members.
- Recruited, trained, and supervised new staff members.
- Make the schedules.
Part Time Shift Leader
Miniso
Springfield, MO
04.2024 - 10.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured all merchandise was displayed properly according to company policies.
- Implemented operational procedures such as stocking shelves or setting up displays.
Education
High School Diploma -
Salapungan Candaba Pampanga
Philippines04-2020
Skills
- Customer Service Management
- Problem-Solving
- Cash Handling
- Drawer Assignments
- Team motivation
- POS System Operation
- Positive Attitude
- Sales Reporting
- Sales and Upselling
- Money Handling
- Teamwork
- Store Opening and Closing
- Returns and exchanges
- Merchandise Display
Timeline
Crew Member
Omo Japanese Restaurant
01.2025 - Current
Team Leader
Mokapè
10.2024 - 12.2024
Part Time Shift Leader
Miniso
04.2024 - 10.2024
Crew Member
Charleys Philly Cheese Steak
02.2024 - Current
High School Diploma -
Salapungan Candaba Pampanga
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