Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marco Beaton

Bradenton,FL

Summary

Proactive Grocery Stock Clerk, Barista, and Cashier with comprehensive experience in inventory management, merchandising, customer service, and cash handling. Skilled in maintaining quality control, adhering to safety standards, and training new associates. Bringing strong collaboration and communication skills to ensure efficient store operations and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Grocery Stock Clerk

Publix
01.2023 - Current
  • Inventory Management: Efficiently stock shelves, monitor inventory levels, and assist in placing orders to maintain optimal stock levels and prevent out-of-stock situations.
  • Merchandising & Display: Implement planograms and create visually appealing product displays, ensuring accurate pricing and promotional signage in accordance with company standards.
  • Customer Service: Provide exceptional service by assisting customers with locating items, answering questions, and offering product recommendations, while effectively handling customer complaints to ensure satisfaction.
  • Quality Control: Conduct regular inspections of products for freshness and quality, managing product rotation and promptly removing damaged or expired items from shelves.
  • Collaboration: Coordinate with other departments to align cross-departmental promotions and product placements, fostering a cohesive store environment.
  • Safety & Compliance: Adhere to all safety protocols and ensure compliance with Publix policies and regulatory standards, maintaining a clean and organized grocery department.
  • Record Keeping & Reporting: Maintain accurate inventory records, track orders, and report on sales trends and operational challenges to management.
  • Training & Development: Assist in training new associates on procedures, safety guidelines, and customer service best practices, contributing to a knowledgeable and efficient team.

Barista

Starbucks, Barista
10.2022 - 04.2023
  • Customer Service: Deliver exceptional customer experiences by taking orders, answering questions, and providing personalized recommendations to enhance customer satisfaction.
  • Beverage Preparation: Expertly craft a variety of Starbucks beverages, including espresso-based drinks, teas, and blended beverages, following company recipes and quality standards.
  • Cash Handling: Accurately process transactions using the point-of-sale system, manage cash and card payments, and maintain a balanced cash drawer.
  • Product Knowledge: Stay informed about Starbucks products, seasonal offerings, and promotions to effectively upsell and educate customers on menu items.
  • Store Operations: Assist with opening and closing duties, including inventory management, restocking supplies, and ensuring all equipment is clean and operational.
  • Quality Control: Consistently monitor the quality of drinks and food items, ensuring all products meet Starbucks standards before serving to customers.
  • Team Collaboration: Work closely with team members to ensure efficient service, clear communication, and a positive work environment during peak hours.
  • Sanitation & Cleanliness: Maintain a clean and organized workspace by adhering to food safety and hygiene standards, regularly cleaning equipment, and sanitizing surfaces.
  • Training & Development: Support the onboarding and training of new baristas, sharing knowledge of drink preparation techniques, customer service practices, and store procedures.

Cashier

Southeastern Grocers
06.2021 - 09.2021
  • Customer Service: Provide friendly and efficient service by greeting customers, answering questions, and assisting with product inquiries to enhance the shopping experience.
  • Cash Handling: Accurately process customer transactions, including cash, credit, debit, and other forms of payment, while maintaining a balanced cash drawer.
  • Bagging and Packaging: Efficiently bag groceries, ensuring items are packed securely and properly for customers, and assist with carrying items when needed.
  • Point-of-Sale Operations: Operate the point-of-sale (POS) system with proficiency, handling price checks, voids, returns, and discounts while minimizing transaction errors.
  • Product Knowledge: Stay informed about store promotions, discounts, and loyalty programs to effectively inform and assist customers.
  • Store Cleanliness: Maintain a clean and organized checkout area, including sanitizing counters, scanning equipment, and conveyor belts, ensuring a safe environment.
  • Inventory Assistance: Assist with stocking shelves, organizing product displays, and conducting price checks to support overall store operations during non-peak hours.
  • Customer Issue Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management when necessary to ensure customer satisfaction.
  • Compliance & Safety: Adhere to all company policies and procedures, including cash handling protocols and safety regulations, to ensure a secure and compliant work environment.
  • Team Collaboration: Work collaboratively with other team members and departments to ensure smooth store operations, particularly during busy periods.

Education

Associate of Arts - Finance

State College of Florida
Bradenton, FL
01.2026

High School Diploma -

Bayshore Highschool
Bradenton, FL
06.2023

Skills

  • Reading planograms
  • Workplace Cleanliness
  • Customer Service
  • Punctual and Reliable
  • Customer Relationships
  • Money Handling
  • Bilingual
  • Dependable and reliable

Timeline

Grocery Stock Clerk

Publix
01.2023 - Current

Barista

Starbucks, Barista
10.2022 - 04.2023

Cashier

Southeastern Grocers
06.2021 - 09.2021

Associate of Arts - Finance

State College of Florida

High School Diploma -

Bayshore Highschool

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Marco Beaton