Marco Calderon
Tulsa
Summary
Hardworking Mechanic successful at completing inspections, maintenance and repairs on vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
Overview
11
11
years of professional experience
Work History
Roadside Assistance Technician
Finish Line Towing and Transport
01.2020 - Current
- Prevented potential future breakdowns with proactive maintenance recommendations based on vehicle assessment findings
- Provided valuable input for improvements in operational processes that led to better results in call resolution rates
- Adhered to all safety protocols during roadside assistance tasks, ensuring both personal and customer wellbeing
- Contributed to team effectiveness by sharing best practices and knowledge gained from experience with fellow technicians
- Battery replacements, Jumpstart's, Lockouts, Tire changes
Mobile Mechanic
Marco's Rapid Services
01.2014 - Current
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner
- Replaced damaged, missing, or defective parts with new and refurbished components
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, filter replacement
Driver and Safety Navigator
Healthright360
01.2024 - 07.2024
- Achieved safe driving records by consistently following traffic rules and regulations
- Provided exceptional customer service, addressing concerns to patients and resolving issues promptly
- Transported patients to appointments and back to facility
- Monitor patients, daily reports of daily patient activities
Education
High School Diploma -
Parkridge Private School
06.2014
Skills
- Customer service
- Safe driving practices
- Tire changing
- Heavy lifting
- Vehicle diagnostics
- Incident documentation
- Mechanical troubleshooting
- Roadside assistance
- Lockout assistance
- Willing to learn
- Teamwork and collaboration
- Hardworking and dedicated
- Team player
Languages
Spanish
Full Professional
Timeline
Driver and Safety Navigator
Healthright360
01.2024 - 07.2024
Roadside Assistance Technician
Finish Line Towing and Transport
01.2020 - Current
Mobile Mechanic
Marco's Rapid Services
01.2014 - Current
High School Diploma -
Parkridge Private School
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