MARCO CALDERON
Clearwater,FL
Summary
Dynamic Car Buyer Sales Closer with proven success at Venice Honda, excelling in pricing negotiations and relationship building. Achieved significant sales growth by implementing effective purchasing strategies and enhancing customer service. Skilled in inventory management and dedicated to exceeding client expectations through tailored solutions and exceptional communication.
Overview
25
25
years of professional experience
Work History
Car Buyer Sales Closer
Venice Honda
10.2019 - 02.2023
- Evaluated vehicle inventory to identify high-demand models and negotiate purchase terms effectively.
- Analyzed market trends to inform purchasing strategies and optimize vehicle selection for resale profitability.
- Collaborated with cross-functional teams to align procurement processes with sales objectives and customer needs.
- Managed vehicle appraisal processes, ensuring accurate valuations based on market data and condition assessments.
- Trained new team members on negotiation techniques and market analysis methodologies to elevate overall performance.
- Implemented streamlined purchasing procedures that reduced turnaround time for acquiring vehicles by enhancing communication channels.
- Provided ongoing support to clients throughout ownership by addressing questions or concerns as they arose.
- Facilitated seamless transactions between buyers and sellers, ensuring a positive experience for all parties involved.
- Expanded business clientele by implementing targeted marketing strategies and referral programs.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Collaborated with sales team to identify and fulfill customer needs.
- Closed high-value sales opportunities through persuasive communication and tailored presentations.
- Built and maintained strong client relationships to foster repeat business and referrals.
- Analyzed customer needs to provide customized product solutions, enhancing overall satisfaction.
- Implemented effective negotiation strategies that increased closing rates significantly.
- Utilized CRM systems to track leads, manage pipeline, and forecast sales performance accurately.
- Provided coaching and mentorship to junior team members, strengthening their skills in negotiation and closing techniques for mutual success.
- Expanded market reach by identifying and targeting new business opportunities.
- Strengthened client relationships through regular follow-ups and timely communication, securing repeat business.
- Exceeded monthly sales quotas by proactively seeking out new leads and maintaining a strong pipeline of opportunities.
- Optimized lead qualification methods by refining processes for better identification of high-potential prospects.
- Conducted post-sale follow-up calls to ensure customer satisfaction and address any issues or concerns proactively.
- Boosted customer satisfaction rates by promptly addressing concerns and providing tailored solutions.
- Implemented CRM software to better track leads and manage client interactions, improving overall organization and time management.
- Exceeded quarterly sales goals by [Number]%.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
- Streamlined the car purchasing process, saving time and effort for both clients and dealerships.
- Maximized profit margins by strategically sourcing high-demand vehicles at competitive prices within tight deadlines.
- Negotiated favorable car prices for clients, ensuring the best possible value for their investment.
- Researched vehicle service histories and Carfax and condition reports.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
Car Buyer and Sales
Car Nation
09.1997 - 11.2010
- Monitored inventory levels to align purchases with sales forecasts.
- Supported negotiations with sellers to ensure favorable purchase agreements.
- Assisted in evaluating trade-in vehicles for quality and resale potential.
- Collaborated with sales team to identify customer preferences and demands.
- Utilized automotive valuation tools to assess vehicle conditions accurately.
- Conducted thorough vehicle research and analysis to identify optimal options based on client preferences and budgets.
- Achieved repeat business through consistently exceeding client expectations throughout the entire buying process.
- Streamlined the car purchasing process, saving time and effort for both clients and dealerships.
- Assisted clients in navigating financing options, securing advantageous terms for their purchases.
- Recognized as a key player among colleagues due to consistent success in achieving sales targets while maintaining high levels of customer satisfaction.
- Maximized profit margins by strategically sourcing high-demand vehicles at competitive prices within tight deadlines.
- Educated clients on the importance of maintenance schedules, warranties, and additional services available postpurchase.
- Increased customer satisfaction by providing personalized car buying experiences.
- Enhanced client retention through exceptional communication and follow-up after purchase completion.
- Boosted client confidence in decision-making by thoroughly explaining the pros and cons of various financing options, including leasing, loans, and cash purchases.
- Leveraged extensive knowledge of automobile specifications and features to provide tailored recommendations based on individual needs and requirements.
- Negotiated favorable car prices for clients, ensuring the best possible value for their investment.
- Researched vehicle service histories and Carfax and condition reports.
- Searched online auctions for profitable vehicle purchases based on buying lists.
- Demonstrated expertise in various automotive makes and models, guiding clients in making informed decisions during the buying process.
- Improved efficiency of the car-buying process by utilizing advanced negotiation skills to secure competitive prices on vehicles.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Prepared and analyzed reports to track inventory and purchasing trends.
Education
St Charles
San Diego, CASkills
- Goal oriented
- Ethical behavior
- Customer service
- Multi-tasking strength
- Verbal and written communication
- Purchase order management
- Relationship building
- Pricing negotiations
- Sales experience
- Purchasing expertise
- Negotiation
- Pricing
- Inventory oversight
- Contract preparation
- Purchasing strategy development
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking
- Team collaboration
- Price negotiations
- Self motivation
- Product knowledge
- Inventory management
- Merchandise selection
- Pricing negotiation
- Sales development
Languages
Spanish
Full Professional
Timeline
Car Buyer Sales Closer
Venice Honda
10.2019 - 02.2023
Car Buyer and Sales
Car Nation
09.1997 - 11.2010
St Charles
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