Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Marco Castro

Sherwood,AR

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work from home option4-day work week

Summary

Dynamic and dependable driver with a proven track record at Amazon Flex, excelling in route planning and customer service. Recognized for maintaining a safe driving record and efficiently managing deliveries, enhancing customer satisfaction through timely service. Skilled in loading and unloading, ensuring optimal handling of goods while fostering positive client relationships.

Overview

21
21
years of professional experience

Work History

Driver, Warehouse Orders

Amazon Flex
11.2020 - Current
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Floor Technician

Caterpillar
09.2006 - 04.2009
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Optimized network performance, conducting regular updates and patches to software systems.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.
  • Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Painter,delivery Driver

Self-employeed
07.2020 - Current
  • Contributed to project success by providing insightful feedback during client consultations.
  • Enhanced durability of painted surfaces with application of weather-resistant coatings.
  • Delivered custom artistic murals for commercial spaces, transforming environments with original designs.
  • Prepared surfaces for painting by cleaning, sanding, and filling holes, ensuring smooth finishes.
  • Increased customer satisfaction by providing detailed consultations on color selection and design aesthetics.
  • Supported business growth by consistently receiving positive client feedback and referrals.
  • Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
  • Enhanced ambiance of indoor spaces with thoughtful color schemes and finishes.
  • Taped off areas to prevent overspray and other accidents.
  • Followed safety procedures and properly used protective gear while painting.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Primed and sealed surfaces to best support paint coats.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Utilized brushes and rollers to create various textures.
  • Repaired drywall and plaster prior to painting.
  • Removed wallpaper and sanded surfaces to prepare for paint application.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Trained new staff on initial setup routines and continual work monitoring procedures.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Mixed paint, varnish, shellac and lacquer to desired consistencies.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Mixed, matched and blended colors to produce desired effects.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Inspected load security and checked for damages.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.p

Painter

LMC
06.2004 - 03.2008
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Kept accurate records of paint supplies and other materials.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Increased client satisfaction by providing accurate color consultations and recommendations.
  • Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
  • Mixed and blended paints according to specified colors and consistency.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.
  • Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
  • Streamlined painting process, reducing project completion times by organizing tools and materials effectively.
  • Contributed to environmental sustainability by using eco-friendly paints and materials.
  • Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
  • Reduced project costs for clients by accurately estimating paint requirements and avoiding over-purchase.
  • Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
  • Improved project efficiency with meticulous planning and coordination of painting schedules.
  • Enhanced visual appeal of residential properties by applying coats of paint, varnish, and sealants.
  • Facilitated team productivity by conducting workshops on advanced painting techniques and equipment handling.
  • Optimized paint application techniques to minimize waste and ensure even coverage.
  • Improved team morale and efficiency by fostering collaborative work environment.

Education

Electrical Engineering

Orange County Community College
Middletown, NY
05.1996

Skills

  • Loading and unloading
  • Order picking
  • Heavy lifting
  • Warehouse safety
  • Customer service
  • Product verification
  • Route planning
  • Deadline oriented
  • Dependable and reliable
  • Positive attitude
  • Valid Driver's license
  • Safe driving record

Languages

Spanish
Native or Bilingual

Timeline

Driver, Warehouse Orders

Amazon Flex
11.2020 - Current

Painter,delivery Driver

Self-employeed
07.2020 - Current

Floor Technician

Caterpillar
09.2006 - 04.2009

Painter

LMC
06.2004 - 03.2008

Electrical Engineering

Orange County Community College

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