Marco Chavez
Uvalde,Texas
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively supervised and unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operator/Groundhand
3S Services
08.2023 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
Manager
Sears Hometown Store
06.2013 - 12.2022
- Greet guest promptly with positive attitude and asked discovery questions to better understand shopping needs.
- Connected with customers to provide assistance and collect feedback to optimize customer experience.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash drawer at the end of the shift with 100% accuracy rate.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Powerline Technician Program/ CDL -
Southwest Texas Junior College
Uvalde, TX06.2023
Harley-Davidson Certified Technician -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ06.2013
GED -
Uvalde High School
Uvalde, TX11.1996
Skills
- Customer Service
- Multi-tasker
- Detailed oriented
- Great communication and management skills
- Inventory Management
- Computer skills
Certification
- CPR certified
- OSHA 10
- Forklift
- Lineman Certification
- CDL
- Harley-Davidson Tech
Timeline
Operator/Groundhand
3S Services
08.2023 - Current
Manager
Sears Hometown Store
06.2013 - 12.2022
Powerline Technician Program/ CDL -
Southwest Texas Junior College
Harley-Davidson Certified Technician -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
GED -
Uvalde High School