Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Marco DeAnda

Kingwood

Summary

Hardworking and reliable employee with an extensive background in providing excellent customer service. Highly organized, proactive, and punctual. Committed to ensuring the best customer experience, while also fulfilling the needs of the company, and driving revenue. Ready to excel at any and every opportunity with any given task at hand.

Overview

8
8
years of professional experience

Work History

Panel Assembly

Sparkstone Electrical Group
Humble
07.2024 - Current
  • Efficiently read diagrams and programs to build panelboards and switchgear to precise specifications, from start to finish.
  • Learned the correct procedure for the installation of multiple hardware kits.
  • Gained experience with correctly adding copper to panel interiors, installing breakers, and ensuring customer safety once powered in the field.
  • Aided multiple departments when needed, such as powder coating, powering an Ehrt machine, operating a laser for cutting panel programs, and stocking.

Fulfillment Associate

Lowes Home Improvment
Kingwood
02.2024 - 06.2024
  • Responded promptly to customer inquiries via phone in a professional manner.
  • Assisted customers on the floor while efficiently tending to in store pickups and online orders.
  • Ensured timely delivery of orders by coordinating with team members and online purchases.
  • Followed safety protocols while operating material handling equipment, such as pallet jacks, forklifts, order pickers, and ballymores.

Cashier

HEB Grocery Store
Kingwood
11.2017 - 04.2019
  • Followed company procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained a clean and tidy work area at all times.
  • Learned duties for various positions, and provided necessary help when needed.

Education

Associate of Arts - Criminal Justice

University of Houston-Downtown
Houston, TX
05-2026

Skills

  • Effective communication
  • Attention to detail
  • Customer service
  • Deal negotiation
  • Writing
  • Time management
  • Customer care

Interests

  • Buying cheap cars, fixing them in free time and selling once complete (currently sold 10+ vehicles!)

References

References available upon request.

Timeline

Panel Assembly

Sparkstone Electrical Group
07.2024 - Current

Fulfillment Associate

Lowes Home Improvment
02.2024 - 06.2024

Cashier

HEB Grocery Store
11.2017 - 04.2019

Associate of Arts - Criminal Justice

University of Houston-Downtown

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