Marco Duarte Castro
Lubbock
Summary
I have professional experience as an Airbnb property manager, overseeing daily operations and guest relations. I also founded and operated an independent auto detailing company. Additionally, I serve in the U.S. Army as a 91L (Construction Equipment Repairer), specializing in the maintenance and repair of heavy construction equipment.
Overview
2
2
years of professional experience
Work History
Soldier
Army Reserve
Fort Leonard Wood, MO
03.2025 - Current
- Operated and maintained military equipment during training exercises.
- Conducted routine inspections of gear and supplies, ensuring operational readiness.
- Engaged in community outreach programs to promote Army Reserve initiatives.
- Adapted quickly to changing environments and mission requirements during drills.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
Manager
Airbnb
Lubbock, TX
03.2025 - Current
- Developed and implemented operational strategies to enhance guest experience across various platforms.
- Analyzed customer feedback to identify areas for improvement, driving actionable insights for team enhancement.
- Managed scheduling and resource allocation to optimize team productivity and project timelines.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Car Detailer
Self-employed
Lubbock, TX
01.2024 - 02.2025
- Performed thorough exterior and interior cleaning for various vehicle types, ensuring high-quality detailing standards.
- Managed inventory of cleaning supplies and equipment, optimizing resource usage for profitability.
- Mentored new detailers in best practices for vehicle care and maintenance procedures, fostering skill development.
- Implemented quality control checks to maintain consistency in service outcomes across all detailing projects.
- Researched industry trends and innovations, integrating new products into service offerings to enhance competitive edge.
Education
Bachelor of Science - International Economics
Texas Tech University
Lubbock, TX05-2027
Skills
- Critical thinking
- Positive attitude
- Strategic thinking
- Language skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Soldier
Army Reserve
03.2025 - Current
Manager
Airbnb
03.2025 - Current
Car Detailer
Self-employed
01.2024 - 02.2025
Bachelor of Science - International Economics
Texas Tech University