Marco Gomez
Ramseur,NC
Summary
Results-oriented Customer Service Specialist with strong account management and problem-solving skills. Delivered innovative solutions that enhanced team performance and streamlined operations. Committed to driving organizational goals through effective collaboration and issue resolution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Final Assembler
Liberty Manufactoring Trailer
Liberty, North Carolina
12.2025 - Current
- Inspected parts to ensure quality standards before final assembly.
- Followed detailed blueprints for accurate component placement.
- Installed wiring, electrical components, and hardware during assembly process.
- Trained new employees on effective assembly tool usage and procedures.
Food and Beverage Associate
SSA GROUP
Asheboro, North Carolina
03.2023 - 11.2025
- Utilized POS system to accurately process transactions and issue refunds and credits.
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Proposed innovative ideas and solutions to improve team performance and outcomes.
- Assisted IT personnel in troubleshooting network issues impacting POS system operation.
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NC06-2025
Skills
- CRM software proficiency
- Time management
- Multitasking ability
- Team collaboration
- Customer service and support
- Sales and quotes
- Account management
- Licensed insurance agent
Languages
English
Full Professional
Language
- Spansish - Full Professional
Certification
- NC P&C License Holder
Timeline
Final Assembler
Liberty Manufactoring Trailer
12.2025 - Current
Food and Beverage Associate
SSA GROUP
03.2023 - 11.2025
High School Diploma -
Eastern Randolph High School