Marco Gonzalez
Houston,TX
Summary
High performance professional with a proven track record of exceeding expectations. I am known as a quick learner capable of naturally transitioning into new responsibilities. Always seeking new ways to expand my education, knowledge, and experience to achieve my greatest potential. Fluent in English and Spanish.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
AFM
Amazon
Houston, TX
11.2022 - Current
- Knowledgeable in fixing control panel
- ARU Fast Certified
- ARGOS Floor Access Certified
- ARU Universal Procedures Certification
- ARU Blitz trained
- Knowledgeable in fixing conveyor belts
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
DSP XXL Truck Driver for HH02
Blazar Solutions
03.2021 - 01.2022
- Obtained medical examiner certificate to drive 22 ft box truck
- Successfully completed CMV Delivery Job Training by J.J
- Keller
- Awarded Certification of Road Test from CMV Driver trainer
- Delivered heavy items up to 700lbs to customers
- Rescued employees on tedious routes
- Traveled to all of the 300 miles radius of Texas to deliver packages
- Exchanged broken trucks at Ryder headquarters
- Awarded Associate of the month for outstanding performances
- Prompt and prepared always for schedule deliveries
- Mastered working the Amazon flex app for deliveries
- Performed daily visual inspections for Ryder truck prior to getting on road
- Ensured Ryder trucks are adequately with DEF and Diesel after completing routes
- Communicated with customers and customer support when dilemmas cross paths
- Trained new trucker drivers to follow proper procedures
- Safety deescalate dangerous weather conditions.
Sorter/ TDR associate
Amazon HH02 XXL
06.2017 - 01.2022
- Safely TDR in and out Amazon trailers
- Filed TDR paperwork for each individual trailer
- Unload merchandise from pallets onto the warehouse using pallet jacks
- Water spider gaylords onto the warehouse floor
- Wrapped Recycled product on top of pallets to ship out
- Utilized dolly to move merchandise over 300Lbs
- Notified truck drivers of ongoing empty trailers.
General Office Assistant
Glow Investment Inc.
06.2016 - 01.2021
- Delivered company packages to multiple locations for same day deliveries
- Utilized Microsoft Word, Excel, and QuickBooks
- Brought in clients via telephone for company’s Law Attorney
- In charge of sending/receiving all office mail
- Handled Incoming calls and other communications
- Moved company equipment to storage units
- Drove company car to complete deliveries
- Filed account payable/receivable documents
- Categorized company’s annually expenses
- Ordered and delivered company’s food during meetings.
Sales Consultant
Office Depot
02.2015 - 01.2016
- Assisted customers with product knowledge of store items to ensure they were satisfied with their purchase
- Placed accurate product orders for customers by being proficient in Office Depots’ systems and followed through on pending purchases until they were completed
- Was recognized for successfully promoting Office Depot’s merchandise protection plan
- Multitasked efficiently by managing my workload throughout the day from the sales floor to the register while ensuring all necessary follow up calls were made to customers
- Leveraged my fluency in Spanish to assist Spanish speaking customers with product knowledge as well as the promotion of our merchandise protection plan
- Received multiple commendations from customers for my assistance in their experience at Office Depot.
Swift Manager
McDonald’s
08.2014 - 02.2015
- Managed to operate a restaurant effectively on multiple shifts
- Learned various roles from the kitchen to the register to ensure I lead my shift by example
- Resolved customer concerns quickly to ensure their satisfaction which reduced time delays for other customers
- Maintained a clean restaurant with effective crew assignments and by including myself in the schedule when necessary
- Maintained restaurant’s inventory to ensure the restock of low supplies
- Trained new employees on procedures and safety precautions.
Education
Bachelor’s degree in Accounting -
Houston Community College
Houston, TXHigh School Graduate - undefined
Hastings High School
Houston, TXSkills
Verbal Communication
MS Office
Computer Skills
Customer Service
Problem-Solving
Troubleshooting
Teamwork and Collaboration
Data Entry
Attention to Detail
Friendly, Positive Attitude
Organization and Time Management
Data Management
Previous Achievements
- Exceeded in standard academic classes which led to my enrollment in multiple Advanced Placement classes.
- Was accepted into the Future Business leaders of America Club in High School that advanced to the State Championship competition in Dallas Texas.
Certification
Certified [Amnesty Floor Monitor], [Amazon] - [June 2023- Present]
Car Maintenance
Able to do multiple car maintenance things such as fixing alternator, water pumps, changing window motors, radios, engine oil, engine filter, wheels, spark plugs, light bulbs, condenser, radiator.
Timeline
Certified [Amnesty Floor Monitor], [Amazon] - [June 2023- Present]
06-2023
AFM
Amazon
11.2022 - Current
DSP XXL Truck Driver for HH02
Blazar Solutions
03.2021 - 01.2022
Sorter/ TDR associate
Amazon HH02 XXL
06.2017 - 01.2022
General Office Assistant
Glow Investment Inc.
06.2016 - 01.2021
Sales Consultant
Office Depot
02.2015 - 01.2016
Swift Manager
McDonald’s
08.2014 - 02.2015
Bachelor’s degree in Accounting -
Houston Community College
High School Graduate - undefined
Hastings High School