Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marco Goraieb

El Monte,CA

Summary

Operations Manager with expertise in implementing cost-cutting measures and optimizing workflows to enhance productivity. Proven track record of utilizing advanced technology to achieve business performance goals. Committed to maintaining high standards in operational efficiency and effectiveness.

Overview

26
26
years of professional experience

Work History

Operations Manager

Blok Warehouse
Vernon
03.2021 - Current
  • Responsible for managing to ensure operational excellence in all warehouse areas, efficient operations of WIMS system and related equipment. Ensuring all aspects of the operation are processed within all established business process compliance SOP’s.
  • Leverage leadership skills to set goals for warehouse team and provide performance feedback utilizing.
  • Maintained database of equipment repairs, maintenance dates and business records.
  • Assist GM in continuous improvement and efficiency of operations
  • Addressed client complaints.
  • Ensured compliance with OSHA regulations.
  • Responsible for recruiting, hiring, training and counseling of warehouse staff providing ongoing support and development.

Operations Manager

Priority One Warehouse
La Mirada
05.2015 - Current
  • Responsible for all onsite aspects of the logistics, supply chain, safety, and customer delivery operations within a 280,000 sq. ft. ASI certified facility. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
  • Developed and maintained database of client information.
  • Monitored volume of work and ensured proper staffing.
  • Dealt with employee issues ranging from time off requests to scheduling changes.
  • Maintained database of equipment repairs and maintenance dates.
  • Maintained database of production and distribution dates.
  • Addressed client complaints.
  • Ensured compliance with OSHA regulations.
  • Conducted interviews and provided new hire training.
  • Full P&L management of 10 million dollars and accountability to identify areas of opportunity to enhance margin.

Replenishment Supervisor

Port Logistics Group
City of Industry
12.2014 - 05.2015
  • Supervised a team of 40 team members in a multi-shift facility.
  • Responsible for Replenishment of 7 pick mods with 10,890 pick phases.
  • Increased departments overall KPI by 60% in 3 months.
  • Increased module productivity 12% by pulling >1.1k super slow sku's from module, creating new pick area, re-slotting modules to optimize pick zones, and decreasing weekly replenishment hours.
  • Improved rack picking productivity 4% by creating several new picking areas to increase pick path density and decreasing number of times locations required replenishment.
  • Participated in establishing work schedules, and ensured that the schedules were correctly implemented and jobs were assigned effectively.

Warehouse Manager

Jam-N Logistics
Rancho Dominguez, CA
07.2014 - 12.2014
  • Managed and directed all aspects of operations within a 3rd Party Logistics.
  • Responsible for all on site aspects of the logistics, supply chain, and customer delivery operations within a 143,000 sq ft facility. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
  • Manage and control distribution activities of the company to ensure maximum utilization of facilities.
  • Full P&L management of 2 million dollars and accountability to identify areas of opportunity to enhance margin.
  • Measure actual performance against goals on a regular basis and present results to the company’s Senior Management.
  • Participated in establishing work schedules, and ensured that the schedules were correctly implemented and jobs were assigned effectively.
  • Ensure products are shipped or received in an efficient manner.
  • Inspect physical condition of warehouse and equipment. Prepare work order for repairs and requisitions for replacement of equipment.
  • Maintained a clean, neat, and orderly facility. Responsible for the security and safety of the warehouse.
  • Screen, hire, evaluate employee’s performance, and recommend or initiate promotions, transfers, and disciplinary action for warehouse personnel.
  • Responding to all customer complaints or queries in an efficient manner.
  • Visiting key clients to build relationships and identify their key needs.

Facility Manager

Taylored Services, LLC.
Ontario, CA
09.2011 - 01.2014
  • Led and directed all aspects of warehouse operations for a multi-client 3rd Party Logistics facility that shipped an average of 65,000 cartons per day to a wide variety of retail customers, including Wal
  • Mart, Target, Kmart, Macy’s, Burlington, Forever 21, Marshalls/TJ Maxx, Dollar General, Nordstrom’s and Kohl’s. Total inventory exceeded 70 million units.
  • Responsible for day-to-day operations. Worked directly with clients on issues.
  • Managed, on average, over 200 culturally diverse employees and lex labor.
  • Managed all aspects of a 400,000 sqft warehouse facility.
  • Interacted with the corporate sales force on client presentation and conducted facility tours. Provided potential customers with contract rates on services.
  • Led the successful implementation of 5 new clients.
  • Served as the key person and initial Super User during the implementation of a new timekeeping system (Kronos) and a new Warehouse management System (SYNAPSE).
  • Lead reengineering efforts and teambuilding efforts that resulted in increased productivity.
  • Reduced overtime from over 30% to an average of 5% per month and improved profit margin by 10% by focusing on labor control and planning.
  • Full P&L management of $5 million—identified areas of opportunity and enhanced margin.
  • Monitored all departmental KPI’s and enforced process improvement measures to meet company expectations.
  • Managed Taylored Services headquarters facility on the West Coast. Facility was the largest of 7 facilities.
  • Provided price quotes for all value-added services. (Pick/pack, ticketing, display creations, GOH)—facility averaged over 100,000 units monthly in VAS services.
  • Provide daily, weekly, monthly, and yearly inventory information—cycle counts were both manual and system driven depending on client requirements. Facility maintained 99.5% inventory accuracy across over 28,000 SKUs.
  • Project lead for the consolidation and move of two facilities into a larger facility.
  • Experienced in EDI, e-commerce, retail compliance and small parcel operations (including international shipping).

Warehouse Supervisor

Ball Corporation/Amcor Rigid Plastics
Chino, CA
04.1999 - 09.2011
  • Shift Supervisor responsible for a 400,000 square foot warehouse providing bottles for a variety of customers (Pepsi, 7-up, etc.). Responsible for conducting bi-weekly cycle counts. Supervised a team of 24 employees in a fast-paced environment. Responsible for running a safe warehouse, making good business decisions and ensuring employees are productive.
  • Organize the daily functions of the warehouse.
  • Arrange on-the-job training and development of team member’s skills.
  • Assist with communication and dissemination of information between team and operations.
  • Arrange receipt, storage, and control of raw materials.
  • Access, input, and manage information on the warehouse management system relating to shipments, receipts and inventory control.
  • Schedule production lines as necessary to fulfill customer requirements. Met shipping schedules and maintained appropriate inventory levels.
  • Organized transportation for customer and the warehouse movement of finished goods. Coordinated pick up’s for customers’ orders with sole source carrier.

Education

Accounting Emphasis -

DeVry Institute of Technology
Pomona, CA

Skills

  • Bilingual – Spanish/English
  • Supervisory mark certification
  • JDE and AS400
  • SAP and JDA systems
  • Accellos/High Jump expertise
  • Order management systems (OMS)
  • 3PL central operations
  • EVT proficiency
  • Operational management
  • Warehouse management
  • Supply chain logistics
  • OSHA compliance
  • WIMS optimization
  • Customer relationship management (CRM)
  • P&L oversight
  • Inventory control strategies
  • Process improvement initiatives
  • Team leadership skills
  • Conflict resolution techniques
  • Assignment delegation strategies
  • Cost control measures
  • Decision-making abilities
  • Performance monitoring practices
  • Cost reduction strategies
  • Multi-site operations management
  • Staff retention strategies
  • Supply chain management expertise
  • Team building and leadership techniques

Languages

Spanish
Professional

References

References available upon request.

Timeline

Operations Manager

Blok Warehouse
03.2021 - Current

Operations Manager

Priority One Warehouse
05.2015 - Current

Replenishment Supervisor

Port Logistics Group
12.2014 - 05.2015

Warehouse Manager

Jam-N Logistics
07.2014 - 12.2014

Facility Manager

Taylored Services, LLC.
09.2011 - 01.2014

Warehouse Supervisor

Ball Corporation/Amcor Rigid Plastics
04.1999 - 09.2011

Accounting Emphasis -

DeVry Institute of Technology

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Marco Goraieb