Marco Harrison
Dublin,CA
Summary
Self-motivated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Dynamic and reliable with exceptional customer service and communication skills.
Overview
7
7
years of professional experience
Work History
Manager of Operations
The Roasted Corn
Pittsburg , CA
2017.07 - Current
- Oversaw inventory management activities including ordering supplies as needed.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Data Analyst
Data Sciences Group
Clayton , CA
2021.07 - Current
- Translated raw data into meaningful information using statistical techniques.
- Maintained documentation of all the processes related to Data Analysis.
- Provided data-driven solutions to support decision making.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Performed data entry, data cleaning, and data coding for analysis.
Custom PC Builder
Self-employed
Dublin , CA
2021.01 - Current
- Assembled and tested custom PC components, such as CPU, GPU, RAM, Motherboard, Hard Drive, and Power Supply.
- Installed operating systems such as Windows 10 and Linux distributions onto PCs.
- Created detailed documentation of all built PCs outlining component specifications, system performance metrics, and warranty information.
- Identified potential upgrade opportunities based on customer usage patterns.
- Diagnosed and troubleshot software issues with various applications.
- Provided technical advice on the best hardware configurations for customer needs.
Detail Technician
Self-employed
Oakland , CA
2022.07 - 2024.01
- Applied waxes, polishes, sealants and other protective coatings to cars according to manufacturer specifications.
- Utilized power buffers, steam cleaners, vacuums and other specialized equipment for detailing purposes.
- Inspected vehicle exteriors for dents, scratches or other imperfections that required repair or touch-up work.
- Provided quality control checks on completed detail jobs prior to returning vehicles to customers.
Education
High School Diploma -
Bishop O’Dowd High School
Oakland2021-05
Skills
- Logistics Management
- Labor Relations
- Marketing
- Problem-Solving
- Software configuration
- System optimization
- Technology
- Process Improvement
- Attention to Detail
- Performance Benchmarking
- Data Analytics
- Performance Analysis
Timeline
Detail Technician
Self-employed
2022.07 - 2024.01
Data Analyst
Data Sciences Group
2021.07 - Current
Custom PC Builder
Self-employed
2021.01 - Current
Manager of Operations
The Roasted Corn
2017.07 - Current
High School Diploma -
Bishop O’Dowd High School
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