Marco Hasson
Oldsmar,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand.
Overview
11
11
years of professional experience
Work History
Warehouse Distribution Manager
Devoted Creations
Oldsmar, FL
03.2020 - Current
- Established procedures for receiving, storing, distributing, tracking, labeling and returning merchandise.
- Analyzed shipping trends and developed strategies for optimizing order fulfillment process.
- Maintained clear communication with customers regarding order status updates or changes in delivery schedules.
- Supervised team members performing tasks such as unloading freight cars and trucks, packing boxes and preparing shipments for transport.
- Negotiated contracts with suppliers to obtain optimal pricing for warehouse services.
- Developed and implemented processes for efficient and cost-effective distribution of goods.
- Managed the daily operations of a warehouse, including coordinating staff, scheduling shifts and monitoring inventory levels.
Fraud Recovery Specialist
Capital One
Tampa, FL
02.2018 - 03.2020
- Reviewed documentation submitted by customers during the dispute process and verified accuracy before issuing a decision.
- Analyzed customer accounts to identify suspicious activity and fraudulent transactions.
- Investigated claims of fraud, created detailed reports of findings, and provided recommendations for corrective action.
- Participated in industry conferences related to fraud prevention methods.
Production Supervisor
USBev
Odessa, FL
01.2014 - 02.2018
- Ensured safety regulations were followed by all personnel in the production area.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Trained new staff on production processes and procedures.
Education
High School Diploma -
Alonso High School
Tampa, FL05-2014
Timeline
Warehouse Distribution Manager
Devoted Creations
03.2020 - Current
Fraud Recovery Specialist
Capital One
02.2018 - 03.2020
Production Supervisor
USBev
01.2014 - 02.2018
High School Diploma -
Alonso High School