MARCO HERNENDEZ
Oceanside,CA
Summary
To connect people with company’s products and provide a worry-free customer experience by using comprehensive sales background and ambitious attitude
Overview
10
10
years of professional experience
Work History
Quality Control Lead
Suja Life
Oceanside, CA
02.2022 - 11.2024
- Conducted various inspection threw out the warehouse some areas would be on the Production, Bottling, High Pressure Processing, Packing, and lastly receiving threw out the day sometimes it took rotation around the areas with the team members. Also conducted inspection and receiving Tankers usually always came with Apple Juice made sure juice was below 44.0 degrees and that the PH & Brix are good.
- Packout Lead Night shift
- Took care of my team and helping so we can achieve the daily goals. Made sure to do the daily task of talking to the team before shift with stretches and the plan for the shift on what machines had to run or change over. Also conducted on the end of shift report every day after our shift was done.
Sous Chef
Ciao Restaurant
Vista, CA
01.2020 - 02.2022
- Mentored junior kitchen staff, enhancing culinary skills and fostering teamwork.
- Streamlined food preparation processes, improving efficiency and reducing waste in the kitchen.
- Developed innovative menu items, incorporating seasonal ingredients to elevate dining experience.
- Ensured compliance with health and safety regulations, maintaining high standards of cleanliness.
- Managed inventory levels, ensuring timely ordering and minimizing stock shortages.
- Trained new hires on kitchen protocols and best practices for food handling.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
Line Cook
Swami’s
Escondido
01.2020 - 02.2022
- Prepared and cooked high-quality dishes according to standardized recipes.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Ensured compliance with food safety and sanitation standards in all food preparation areas.
- Trained new team members on cooking techniques and kitchen equipment usage.
- Monitored cooking times and temperatures for optimal dish quality and consistency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Assistant manager
Carzone
Escondido, CA
03.2018 - 06.2018
- Bought cars from businesses via auctions and repos and from private parties. Researched customers’ financial situation and DMV record to provide the most enticing sale. Advertised inventory via company website and online databases. Assisted sales associates in car sales while successfully selling 23 cars.
Assistant manager
Ares Armor / Death Dealer Tactical
Oceanside, CA
04.2015 - 11.2017
- Conducted merchandise inventory twice daily and maintained general upkeep of the store. Supervised nine assembly workers ensuring timely completion of assigned tasks. Processed and confirmed payments from customers, verified and submitted employee timesheets, and printed payroll checks. Used online ordering system to place business-to-business orders. Attended trade shows to market products and followed up on leads from trade shows.
- Sales associate
- Located prospective customers, skillfully identified their desired product/need, enthusiastically answered customers’ questions, and favorably completed the sale of appropriate weapons and accessories. Successfully received and shipped over $1,000,000 worth of merchandise while minimizing the shipping costs.
Education
High school diploma - undefined
El Camino High School
11.2013
Skills
- Proficient with mobile and computer technology
- Great interpersonal and communication skills
- Ability to perform well under pressure
- Quick learner
- Team player
- Preventive action planning
- Auditing techniques
- Product inspection
- Corrective action planning
- Attention to detail
- Multitasking
Timeline
Quality Control Lead
Suja Life
02.2022 - 11.2024
Sous Chef
Ciao Restaurant
01.2020 - 02.2022
Line Cook
Swami’s
01.2020 - 02.2022
Assistant manager
Carzone
03.2018 - 06.2018
Assistant manager
Ares Armor / Death Dealer Tactical
04.2015 - 11.2017
High school diploma - undefined
El Camino High School