Marco Ista
Elizabeth,NJ
Summary
Hardworking employee enthusiastic about learning crew clerk field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Delivery
Bimbo bakeries
12.2015 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered products such as bread to big chain stores
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy stores needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Operated with safety and skill to avoid accidents and delays.
- Operated light trucks to deliver loads as far as 50-70 miles from home location
Fulltime salesman, salesman
Sligro Leiden
10.2011 - 12.2014
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
- Collaborated with cross-functional teams to identify and address customer needs.
salesman
Zandvoort
09.2009 - 12.2012
- Promoted and up-sold products and services to meet needs of customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Fulltime salesman
Lidl Oude Wateringen
02.2009 - 09.2011
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Helped customers complete purchases, locate items, and join reward programs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Fulltime salesman
D.U.M.P
09.2004 - 12.2008
- Operated cash registers and managed financial transactions.
- Cleaned display cases, shelves and aisles and packed customers purchases in bags or cartons.
- Greeted approximately 10 customers daily and responded to questions regarding services and products.
- Processed payments and provided receipts to establish proof of transaction.
- Utilized customer feedback to improve services and apply best practices.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Logged reports, expenses, receipts, and sales in company database.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Received and unpacked floor merchandise.
Education
MBO 2007 RETAIL BRANCH MANAGEMENT - Branch Management
MBO
NETHERLANDS2007
MBO Retail Sales Manager 2006 -2007 -
Mbo
NetherlandsMBO RETAIL FIRST SELLER 2006-2006
MBO
NETHERLANDSRETAIL SALESMAN 2004-2006
MBO
NETHERLANDSCONSTRUCTION TECHNIQUE 2000-2004
MBO
NETHERLANDSSkills
- Safety
- Vehicle Cleaning and Maintenance
- Product Distribution
- Dependability and Honesty
- Strong Working Relationships
- Retail Logistics
- Sales Strategy Development
- Client Relationship Management
- Cargo Handling
- Loading and Unloading
- Complex Problem-Solving
- Responsible Driver
Additional Information
- MBO Retail First Seller 2006 2006 MBO Retail Salesman 2004 2006 MBO Construction Technique 2000 2004
Timeline
Delivery
Bimbo bakeries
12.2015 - Current
Fulltime salesman, salesman
Sligro Leiden
10.2011 - 12.2014
salesman
Zandvoort
09.2009 - 12.2012
Fulltime salesman
Lidl Oude Wateringen
02.2009 - 09.2011
Fulltime salesman
D.U.M.P
09.2004 - 12.2008
MBO 2007 RETAIL BRANCH MANAGEMENT - Branch Management
MBO
MBO Retail Sales Manager 2006 -2007 -
Mbo
MBO RETAIL FIRST SELLER 2006-2006
MBO
RETAIL SALESMAN 2004-2006
MBO
CONSTRUCTION TECHNIQUE 2000-2004
MBO