Marco Layedra
Asheboro,NC
Summary
Dynamic sales and project management professional, excelling in customer relationship management and sales strategy development. Bilingual and adept at utilizing CRM software, I consistently enhance client satisfaction and drive revenue growth through effective communication and tailored solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Vann York Auto Group
01.2021 - Current
- Assisted customers in identifying vehicle options based on preferences and budget.
- Maintained product knowledge to effectively communicate features and benefits.
- Processed sales transactions accurately using dealership management software.
- Collaborated with team members to achieve monthly sales targets consistently.
- Developed strong customer relationships, enhancing repeat business opportunities.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with marketing teams to develop targeted promotional strategies.
Junior Project Manager
All Season Movers
01.2018 - 12.2020
- Coordinated project timelines and resource allocation to ensure timely completion of moving operations.
- Managed client communications, addressing inquiries and resolving issues to enhance customer satisfaction.
- Developed project plans, outlining key milestones and deliverables for successful execution of relocation projects.
- Supervised team performance during moves, providing guidance and support to improve efficiency and workflow.
- Delivered projects on time and within budget by consistently monitoring progress and adjusting plans as needed.
- Handled risk management to reduce or avoid project cost escalations, delays and failures.
- Reviewed blueprints and technical drawings to assess project scope and requirements.
Project Manager
Melian Trucking
03.2010 - 12.2018
- Led cross-functional teams to ensure project delivery within timelines and budgets.
- Implemented process improvements to enhance operational efficiency and reduce costs.
- Developed comprehensive project plans aligning with client objectives and stakeholder expectations.
- Coordinated resource allocation to optimize productivity across multiple projects simultaneously.
- Developed accurate cost estimates based on material and labor requirements.
Education
Medical Assistant Certificate - Medical Assistant
Anthem Institute of Technology
Jersey City, NJ06-2012
High School Diploma -
Kearny High School
Kearny, NJ06-2008
Skills
- Bilingual
- Sales proficiency
- Customer relationship management
- Sales strategy development
- Dealership management software
- Product knowledge enhancement
- Project management
- Cost control
- CRM software proficiency
- Account management
Certification
Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Vann York Auto Group
01.2021 - Current
Junior Project Manager
All Season Movers
01.2018 - 12.2020
Project Manager
Melian Trucking
03.2010 - 12.2018
Medical Assistant Certificate - Medical Assistant
Anthem Institute of Technology
High School Diploma -
Kearny High School