Marco Leung
Rancho Palos Verdes,CA
Summary
Recent UC Santa Barbara graduate with a degree in Sociology and pending degree for a minor in Applied Psych. Proven ability to mentor diverse populations, facilitate group discussions, and provide supportive resources, honed through experience as a Transfer Ambassador. A quick learner and empathetic communicator seeking to leverage strong interpersonal and organizational skills to contribute to a team-oriented environment. I'm eager to apply my passion for helping others to a challenging new role. Identifies and quickly closes any knowledge gaps to offer value to employer and team.
Seeking to apply foundational knowledge in mental health and strong interpersonal skills to support clients.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Transfer Ambassador
UCSB
09.2023 - 01.2024
- Mentored a group of incoming transfer students to facilitate their academic and social integration into UCSB, providing personalized guidance and resources to ease the transition from community college.
- Served as a primary point of contact for student inquiries, offering supportive advising and connecting them with appropriate university departments (Financial Aid, Academic Advising, Counseling Services).
- Designed and led weekly small-group discussions and workshops on topics such as navigating campus resources, academic planning, time management, and building a social network, increasing student confidence and preparedness.
Event Staff Member
Partywith Popup Shop
09.2019 - 01.2020
- Offered outstanding service, maximizing client satisfaction and obtaining numerous referrals.
- Assisted customers with any questions they may have had about the event as well as assisted in taking the photos
- Kept equipment operational, repairing and correcting basic faults.
- Edited, toned, captioned, and uploaded photographs for publication.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining organization.
Garden Volunteer
Amigos De Los Rios
01.2018 - 07.2019
- Volunteer at various parks to help out with maintaining a more environmentally stable park
- Tasks included planting trees, weeding, and watering plants
- Supported growing trees and achieved growth plans by staking plants.
- Created vegetation overgrowth through pruning trees and shrubbery.
Assistant Coach
Arcadia Youth Basketball Association
08.2018 - 11.2018
- Learned how to make decisions on the spot and to implement people with their skills and abilities
- Planned, organized and conducted practice sessions.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Adjusted coaching techniques, based on strengths and weaknesses of athletes.
- Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
Barista
The Loose Teas
11.2017 - 05.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Tutor
Steps Academy
09.2017 - 01.2018
- Read with kids to help strengthen vocab, literacy and listening comprehension
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA 05.2001 - 07.2025
Associate in Arts (A.A.) - Psychology
Pasadena City College
Pasadena, CAAssociate in Arts (A.A.) - Social and Behavioral Science
Pasadena City College
Pasadena, CAAssociate of Arts - Social Sciences
Pasadena City College
Pasadena, CA 05.2001 -
High School - undefined
Arcadia High School
Arcadia, CASkills
Team management
Accomplishments
- Led a weekly workshop series for 10+ incoming transfer students on navigating campus resources, resulting in a increase in student confidence during mid-quarter surveys.
- Mentored a cohort of 15 incoming transfer students, 100% of whom successfully completed their first quarter without academic probation.
- Provided support for 5+ students in academic distress, connecting them with professional resources like CAPS.
Timeline
Transfer Ambassador
UCSB
09.2023 - 01.2024
Event Staff Member
Partywith Popup Shop
09.2019 - 01.2020
Assistant Coach
Arcadia Youth Basketball Association
08.2018 - 11.2018
Garden Volunteer
Amigos De Los Rios
01.2018 - 07.2019
Barista
The Loose Teas
11.2017 - 05.2018
Tutor
Steps Academy
09.2017 - 01.2018
Bachelor of Arts - Sociology
University of California, Santa Barbara
05.2001 - 07.2025
Associate of Arts - Social Sciences
Pasadena City College
05.2001 -
Associate in Arts (A.A.) - Psychology
Pasadena City College
Associate in Arts (A.A.) - Social and Behavioral Science
Pasadena City College
High School - undefined
Arcadia High School
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