Raina Wallace
Summary
Motivated and adaptable accounting professional with hands-on experience supporting general ledger activities, accounts reconciliations and journal entries. While continuing to grow my expertise in corporate accounting. I bring a strong foundation in AP/AR, variances research, and ERP systems including People Soft and Blackline. Known for being a quick learner, asking the right questions, and showing up ready to contribute. Seeking an opportunity where I can expand my technical skills while helping the team stay organized and meet deadlines.
Overview
12
12
years of professional experience
Work History
Health Plan Accountant
United Health Group
12.2021 - 04.2024
- Support Month End close: Updated Month end Workbook, submitted monthly adjusting Journal Entries, Presented month end data to team and reviewed monthly variances.
- Review general ledger at close for accuracy
- Completed accounts reconciliations, Prepaid, accruals, estimates and revenue account.
- Reviewing Vendor Invoices and Processing Payments.
- Investigating financial variances within various accounts and update findings to management
- Ability to worked independently in self-directed manner, solving complex accounting issues and transactions.
- Experience managing multiple competing priorities and meeting tight deadlines.
- Supported department objectives by participating in cross-functional projects with other departments as needed.
Senior Accountant
Salisbury School
01.2025 - Current
- Lead full-cycle Accounts Payable (AP) process, including invoice review, vendor setup, W-9 collection, and payment processing.
- Enhanced AP processes by developing and updating policy documentation; improved efficiency, internal controls and compliance.
- Processed biweekly payroll and preformed payroll account reconciliations, ensuring accuracy and compliance with audit and regulatory standards.
- Collaborate with vendors to resolve billing discrepancies and maintain positive relationships.
- Provide administrative and financial support across accounting functions as needed.
Cash Applications Specialist
United Health Group
11.2019 - 11.2021
- Researched and identified approximately 60-75 misapplied funds case request daily.
- Created new processes and job aids for new vendors and State Programs
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Processed vendor and supplier payments on weekly basis.
- Reconciled accounts receivable to general ledger.
- Kept vendor files accurate and up to date to expedite payment processing.
- Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
Commercial Claims Adjustor
Progressive Insurance
11.2013 - 02.2019
- Directed claims negotiations within allowable limit of $50,000 and supported successful litigations for advanced issues.
- Directed and coordinated various investigations conducted by field investigation team.
- Improved claim resolution times by efficiently investigating and evaluating commercial insurance claims.
- Managed diverse caseload of complex commercial claims, resulting in timely settlements and satisfied clients.
- Educated customers on policies, claim processes and options available.
- Resolving high pressure situations with demanding consumers
- Worked Catastrophe Claims; traveling across the US, assisted different units with claims overflow.
- Processes in-depth coverage research to confirm or dispute fraud.
- Processed large volume of incoming inquiries (calls, chats, and emails) from customers, third party venders, attorneys, and internal adjustors.
- Completed Motor Vehicle physical damage Inspections.
- Negotiated bodily Injury settlements with clients and process payments.
- Coordinated payments and transportation of customer's Total Loss Vehicle.
- Collected evidence to support contested claims in court.
Education
Bachelor of Science - Accounting
Post University
Waterbury, CT01.2011
Skills
- Excel (V-look up, Pivot Tables)
- Account Reconciliation Experince
- Administrative Support
- Interpersonal Communication
- General ledger accounting
- Variance analysis
- ERP Systems: People Soft, Blackbaud, Paper Save, Paylocity, Blackline, Concur
Timeline
Senior Accountant
Salisbury School
01.2025 - Current
Health Plan Accountant
United Health Group
12.2021 - 04.2024
Cash Applications Specialist
United Health Group
11.2019 - 11.2021
Commercial Claims Adjustor
Progressive Insurance
11.2013 - 02.2019
Bachelor of Science - Accounting
Post University
Similar Profiles
Murrell SalleyMurrell Salley
Senior UM Nurse at United Health GroupSenior UM Nurse at United Health Group
Francis AbuahFrancis Abuah
Business Analyst at United Health GroupBusiness Analyst at United Health Group
HEATH N. WORTHINGTONHEATH N. WORTHINGTON
Patient Advocate at United Health GroupPatient Advocate at United Health Group
Elena SierraElena Sierra
Oregon Health Plan Specialist/Community Health Worker at NeighborImpactOregon Health Plan Specialist/Community Health Worker at NeighborImpact
Rhonda Hinojosa-PfeifferRhonda Hinojosa-Pfeiffer
Executive Managing Director, Health Plan Sales at Merative (formerly IBM Watson Health)Executive Managing Director, Health Plan Sales at Merative (formerly IBM Watson Health)