Marco Lima
Norwalk,CT
Summary
Dynamic professional with a proven track record at Athletic Turf Solutions, excelling in customer service and team leadership. Enhanced operational efficiency through meticulous cash handling and inventory management, while fostering a collaborative environment. Committed to driving sales growth and maintaining high standards of cleanliness and safety in all aspects of work.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Athletic Turf Solutions
05.2006 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
Janitor
Melillo Clean Service
03.2008 - 03.2015
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
Teacher -
USAC
Guatemala 09.1988
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Sales growth
Languages
Spanish
Native or Bilingual
Timeline
Janitor
Melillo Clean Service
03.2008 - 03.2015
Assistant Manager
Athletic Turf Solutions
05.2006 - Current
Teacher -
USAC
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