Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Marco Lopez

San Diego,CA

Summary

Dedicated and results-oriented Operations professional, with a proven track record in overseeing the seamless execution of coordinating multiple events in diverse venues. With a keen focus on the intricate details of event planning, Excel in serving as the crucial bilingual liaison between clients, vendors and staff to ensure a flawless coordination successfully.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Coordinator

Padre USA
06.2023 - Current
  • Managed startup's day-by-day entire warehouse operations including handling inventory, order fulfillment, shipping, and logistics.
  • Streamlined order fulfillment procedures, resulting in 15% reduction in order-to-delivery time and 10% increase in on-time deliveries.
  • Successfully maintained 95% customer satisfaction rate by promptly addressing inquiries, resolving order discrepancies, and ensuring reliable deliveries.
  • Coordinate inventory management, conduct regular stock checks, and implement effective replenishment strategies to maintain optimal stock levels.

Operations Lead

Cubic
06.2022 - 04.2023
  • Oversaw receiving process, including inspection, verification, and recording of incoming shipments, ensuring 100% accuracy and timeliness.
  • Utilized inventory management systems (e.g., SAP, Oracle) to track and monitor receiving activities, generate reports, and identify opportunities for process improvement.
  • Led team of receiving associates, providing guidance, training (SAP functionalities), and performance feedback, resulting in 20% increase in team productivity within six months.
  • Utilized pallet jacks and forklifts to safely unload, move, and stack incoming shipments, ensuring efficient and damage-free handling of products.

Inventory Analyst

Cubic
01.2022 - 06.2022
  • Oversaw reconciliation of physical inventory counts, resolving discrepancies and achieving 99% inventory accuracy.
  • Collaborated with cross-functional teams to develop and implement inventory management strategies and procedures.
  • Utilized inventory management systems (e.g., ERP software) to monitor stock levels, generate reports, and identify areas of improvement.
  • Collaborated with quality assurance team to address product quality issues, resulting in 30% reduction in inventory write-offs.

Business Development

BG Trucking
10.2020 - 12.2021
  • Conducted market research and analysis to identify potential target markets, resulting in 20% increase in customer acquisition.
  • Utilized CRM software to manage sales activities, track leads, and monitor sales performance.
  • Conducted regular business reviews with clients to identify areas for improvement and upsell opportunities, increasing revenue by 15% within existing accounts.
  • Developed compelling sales presentations and proposals that effectively communicated company's value proposition, resulting in 40% increase in proposal acceptance rates.

Junior Buyer

Coppel
01.2019 - 10.2020
  • Negotiated favorable pricing and terms with vendors, achieving average cost reduction of 10% across product categories.
  • Conducted thorough market research and competitor analysis to identify emerging trends, leading to 8% increase in sales of electronic movement items.
  • Worked closely with inventory management to maintain optimal inventory levels, reducing out-of-stock instances by 15% and improving customer satisfaction.
  • Collaborated with customs department to oversee accurate documentation of technical product information for efficient overseas shipping. Ensured compliance with regulatory requirements and minimized customs clearance delays, resulting in smooth international logistics operations and improved customer satisfaction.

Education

No Degree - Sports Marketing

Northwestern University
Online Course
01.2024

BBA - International Business

CETYS University
Mexicali, Baja California, Mexico.
05.2020

Skills

  • Logistics Oversight
  • Creative Proposal Development
  • Continuous Improvement Mindset
  • Performance Reporting
  • Time Management & Organization
  • Professional Demeanor
  • Strong Communication Skills
  • Proficient Computer Skills
  • Process-Improvement Minded
  • Cross-Functional Collaboration

Certification

- Postgraduate Diploma in Introduction to Business Management (IPADE) 11/2019

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Warehouse Coordinator

Padre USA
06.2023 - Current

Operations Lead

Cubic
06.2022 - 04.2023

Inventory Analyst

Cubic
01.2022 - 06.2022

Business Development

BG Trucking
10.2020 - 12.2021

Junior Buyer

Coppel
01.2019 - 10.2020

No Degree - Sports Marketing

Northwestern University

BBA - International Business

CETYS University

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Marco Lopez