Marco Lopez
San Antonio,TX
Summary
As retail professional, highly organized and efficient in managing stockrooms and ensuring timely shelf restocking. Proven ability to work collaboratively and adapt to changing needs. Reliable team member with strong focus on achieving results and maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Stocker
H-E-B
10.2025 - Current
- Implemented improvements in stock layout for enhanced customer accessibility.
- Maintained accurate records of stock levels and discrepancies for reporting purposes.
- Collaborated with cross-functional teams to streamline stocking processes and enhance service quality.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Coordinated with management to optimize workflow and reduce downtime.
Customer Service Representative
Walmart
07.2023 - 06.2025
- Assisted customers with product inquiries and resolved issues efficiently.
- Processed transactions using point-of-sale systems to ensure accurate sales reporting.
- Maintained knowledge of store promotions and product locations for enhanced customer experience.
- Collaborated with team members to manage inventory levels and restock shelves when needed.
Housekeeper
More Than Clean
01.2019 - 07.2023
- Supervised daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained new staff on cleaning procedures and safety protocols to enhance team performance.
- Developed efficient cleaning schedules that optimized workflow and minimized downtime.
- Conducted regular inspections to maintain quality control and adherence to company standards.
Cashier
Yuyu's Piñas
06.2022 - 08.2022
- Processed customer orders efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted customers with Food inquiries, enhancing overall Dining experience.
- Trained new staff on operational procedures and customer service best practices.
Education
High School Diploma -
Winston Churchill
San Antonio, TX05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Complaint resolution
- Product knowledge
- Order processing
- Team development
- Staff training
- Product sales
- Sales expertise
Certification
Entrepreneurship and small business
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Overnight Stocker
H-E-B
10.2025 - Current
Customer Service Representative
Walmart
07.2023 - 06.2025
Cashier
Yuyu's Piñas
06.2022 - 08.2022
Housekeeper
More Than Clean
01.2019 - 07.2023
High School Diploma -
Winston Churchill