Results-driven creative specialist with over 3 years of experience in developing and executing strategic marketing campaigns for freelance work. Skilled in market research, campaign optimization, and cross-functional collaboration. Seeking to leverage expertise in a dynamic marketing role where I can contribute to achieving business objectives and driving continuous growth.
Hi, I’m
Marco Macias
Newark,CA
Summary
Overview
6
years of professional experience
Work History
The Old Spaghetti Factory International Inc.
Server
04.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
PetSmart LLC
Pet Hotel Lead
04.2022 - 03.2023
Job overview
- Performed regular facility inspections to identify potential hazards or maintenance needs before they impacted guest safety or comfort.
- Established partnerships with local veterinarians to provide emergency medical assistance when necessary, ensuring prompt attention for guests in need of care.
- Improved customer satisfaction by providing exceptional care and attention to pets during their stay at the hotel.
Panera Bread
Team Lead
09.2020 - 03.2022
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Elliot Air Systems
Service Technician
05.2020 - 08.2020
Job overview
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
City Of Newark
Swim Instructor
08.2019 - 08.2020
Job overview
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Fremont Rush Soccer
Soccer Referee
09.2018 - 06.2019
Job overview
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Education
San Jose State UniversitySan Jose, CA
Bachelor of Arts from Advertising
05.2025
University Overview
Newark Memorial High SchoolNewark, CA
High School Diploma
06.2021
University Overview
Skills
- Adobe Creative Suite mastery
- Strong Communication Skills
- Visual Storytelling Techniques
- Typography Knowledge
- Social Media Design Experience
- Content Creation Expertise
- Illustration Abilities
- Public Speaking
- Graphic Design Expertise
Websites
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
The Old Spaghetti Factory International Inc.
04.2023 - Current
Pet Hotel Lead
PetSmart LLC
04.2022 - 03.2023
Team Lead
Panera Bread
09.2020 - 03.2022
Service Technician
Elliot Air Systems
05.2020 - 08.2020
Swim Instructor
City Of Newark
08.2019 - 08.2020
Soccer Referee
Fremont Rush Soccer
09.2018 - 06.2019
San Jose State University
Bachelor of Arts from Advertising
Newark Memorial High School
High School Diploma