Summary
Overview
Work History
Education
Skills
Timeline
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Marco Mcreynolds

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

19
19
years of professional experience

Work History

General Manager

Ulta Beauty
01.2022 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Assistant Store Manager

Sprouts Farmer Market
04.2015 - 01.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Assistant Manager

Walmart
01.2005 - 07.2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Dorsey High School
Los Angeles, United States

Skills

  • P&L Management
  • Business Administration
  • Operations Oversight
  • Distribution Management
  • Vendor Sourcing
  • Staff Supervision
  • Schedule Management
  • Customer Relationship Management
  • Loss Prevention
  • Staff Training/Development
  • Team Leadership

Timeline

General Manager

Ulta Beauty
01.2022 - Current

Assistant Store Manager

Sprouts Farmer Market
04.2015 - 01.2022

Assistant Manager

Walmart
01.2005 - 07.2015

High School Diploma -

Dorsey High School

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Marco Mcreynolds