Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marco Mereles Ruelas

Salina

Summary

Dynamic bilingual Sales Manager with over 25 years of experience proven expertise in customer relations and sales revenue growth, notably at JP Remodeling LLC. Excelled in building client relationships and leading sales teams, enhancing customer satisfaction and sales strategies. Skilled in problem-solving and multitasking, with a flair for language translation and sales team leadership.

Overview

25
25
years of professional experience

Work History

Sales Manager

JP Remodeling LLC
09.2010 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Office work, payroll, scheduling, material ordering, setting up the working crews.

Sales Manager

Salina Plus Magazine
02.2007 - 08.2010

Magazine ad spaces sales, manage a group of 6 sales team, office work like payroll, bookkeeping and customer service.

  • Built long-lasting client relationships through excellent customer service and consistent followups.


Sales/ Customer Service.

Floors & More
02.2000 - 07.2007

Sales, Customer Service.

  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Education

Associate of Science - Aviation

Kansas State University
Salina, KS
03-2011

Skills

  • Bilingual speak, read and write full Spanish and English Conversational Italian
  • Customer service
  • Problem-solving
  • [Language] translation
  • Customer support
  • Sales team management

Affiliations

  • FEMA Emergency Managment Institute

Timeline

Sales Manager

JP Remodeling LLC
09.2010 - Current

Sales Manager

Salina Plus Magazine
02.2007 - 08.2010

Sales/ Customer Service.

Floors & More
02.2000 - 07.2007

Associate of Science - Aviation

Kansas State University
Marco Mereles Ruelas