Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Marco Ochoa Velis

Pearland

Summary

Professional graphic design specialist with experience in creating visually compelling and effective designs. Strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Skilled in Adobe Creative Suite, typography, branding, and visual storytelling. Known for reliability and delivering high-quality outcomes in fast-paced environments.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Graphic Designer

Pillars Of Doom Studios
12.2022 - Current
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Met with customers to present mockups and collect information for adjustments.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
  • Created logos and branding materials for various clients, which increased brand recognition and customer engagement.

Porter

RCMI-Realty Center Management Inc.
01.2021 - Current
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Resolved guest inquiries punctually and politely for professional customer service.

Sales Associate

Party City
08.2021 - 11.2021
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

Spirit Halloween Store
08.2020 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Pearland Highschool
Pearland, TX
05-2021

Skills

  • Graphic design
  • Logo design
  • Social media design
  • Image editing
  • Print design
  • Adobe creative suite
  • Website graphics
  • Project management abilities
  • Sales expertise
  • Retail operations management
  • Business development
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Graphic Designer

Pillars Of Doom Studios
12.2022 - Current

Sales Associate

Party City
08.2021 - 11.2021

Porter

RCMI-Realty Center Management Inc.
01.2021 - Current

Sales Associate

Spirit Halloween Store
08.2020 - 11.2020

High School Diploma -

Pearland Highschool

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