Summary
Work History
Education
Skills
Timeline
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Marco Ortiz

Rochester,NY

Summary

Proven team player with a track record of enhancing customer satisfaction at Chick-fil-A through efficient service and engagement. Skilled in using POS systems and adhering to sanitation guidelines, consistently delivering results in high-pressure environments. Demonstrates strong customer interaction abilities and a commitment to cleanliness, contributing to a positive dining experience.

Work History

Restaurant Team Member

Chick-fil-A
08.2022 - 12.2022
  • Displayed excellent teamwork skills while working in a fast-paced environment with fellow team members.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Associate of Science - Health Studies - Clinical Track RN

Monroe Community College
Rochester, NY
05.2025

High School Diploma -

Rochester Early College International High School
Rochester, NY
06.2022

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Supply Restocking
  • Guest Engagement
  • Sanitation Guidelines

Timeline

Restaurant Team Member

Chick-fil-A
08.2022 - 12.2022

Associate of Science - Health Studies - Clinical Track RN

Monroe Community College

High School Diploma -

Rochester Early College International High School
Marco Ortiz