Marco Pantoja
Suprise,AZ
Summary
A customer-focused individual with flexible availability, including weekends and evenings. Comfortable making deliveries, preparing pizzas and handling large amounts of cash. Fast learner talented at following set recipes and using sharp knives and hot plates. Dynamic food service professional within fast food landscape. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques as well as safe food-handling standards, demonstrated across 3 years of experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pizza Maker
Papa John's
10.2020 - Current
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Monitored food temperatures to meet quality and safety standards.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Coached new workers on store policies, pizza making, and dough preparation.
- Cleaned and sanitized work areas, utensils and equipment.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
- Increased efficiency by mastering point-of-sale systems used for order inputting and tracking throughout the kitchen process.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Education
High School Diploma -
Valley Vista High School
Surprise, AZ05.2023
Skills
- Portion Control
- Customer Service
- Inventory Management
- Food Safety
- POS Systems
- Product Stocking and Rotating
- Temperature Control
- Teamwork and Collaboration
Certification
- Pizza Maker, Papa John's - 3 years
Affiliations
- West Valley Elite Bully Club
Timeline
Pizza Maker
Papa John's
10.2020 - Current
High School Diploma -
Valley Vista High School