Marco Perez
Business Administration major at the University of North Florida, committed to developing leadership and professional abilities that positively influence an organization through clear communication, teamwork and a commitment to lifelong learning. Through coursework in accounting, marketing, business law, and economics, I have developed an appreciation for how businesses work financially, strategically, and legally. Working in a busy restaurant has taught me how to perform well under stress and maintain professionalism. Working fast-paced has strengthened my ability to communicate with team members solve problems efficiently while providing high quality customer service. When helping frustrated customers I listen carefully to their concerns, work to understand the issue and help find solutions before they leave the establishment. Experiences like these have instilled in me values of patience, accountability, and building trust with others. I am looking to participate in an internship where I can keep learning, support goals of the organization and make meaningful contributions to a team.
Work History
Student
2 Years 7 Months- Developed proficiency in academic research tools and library resources.
- Coordinated study groups, fostering peer collaboration for improved learning outcomes.
Food Service Worker
3 Years 1 Month- Delivered food orders promptly to ensure customer satisfaction and enhance dining experience.
- Coordinated with kitchen staff to streamline order delivery and minimize wait times.
- Trained new team members on food safety protocols and efficient service practices.
- Assisted in maintaining cleanliness of dining areas, contributing to a welcoming environment.
- Collaborated with servers to prioritize order deliveries based on customer preferences and needs.
Crew Member
1 Year 2 Months- Operated commercial baking equipment to produce high-quality baked goods efficiently.
- Monitored product quality throughout production process, ensuring adherence to safety standards.
- Designed intricate cookie decorations using various techniques and tools to enhance aesthetic appeal.
Cashier
7 Months- Processed customer transactions quickly and accurately at point-of-sale terminals.
- Assisted in maintaining stock levels and organized merchandise displays.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.