Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marco Ramirez

Lubbock,TX

Summary

  • Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
  • Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

20
20
years of professional experience

Work History

Manager of Operations

masters transport and logistics
Lubbock, TX
02.2021 - 05.2024
  • Carry out regular safety checks on machinery prior to operation.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Record production information such as quantities produced and materials used on daily logs.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Verified production orders prior to starting set-up.
  • Assisted with troubleshooting issues that arose with facility production processes.

Cable Technician

A.M Communications
Lubbock, TX
07.2018 - 01.2021
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Consistently met deadlines and requirements for all productions work orders.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Provided training on use, troubleshooting and calibration of equipment.
  • Operated equipment, vehicles, and tools in a safe and effective manner.

Supervisor

Sodexo Campus Services
Lubbock, TX
07.2004 - 03.2018
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Set specific goals for projects to measure progress and evaluate end results.

Education

High School Diploma -

Lubbock High School
Lubbock, TX
05-2003

Skills

  • Logistics Management
  • Resource Allocation
  • Customer Retention
  • Data Analysis
  • Employee Development
  • Customer Service Management
  • Desktops, Laptops, and Mobile Device
  • Problem-Solving
  • Business Leadership
  • Employee Motivation
  • Supervision and training
  • Team Leadership
  • Organizational Skills
  • Self Motivation
  • Staff Scheduling
  • Problem-solving abilities
  • Employee reviews
  • Employee Scheduling

References

References available upon request.

Timeline

Manager of Operations

masters transport and logistics
02.2021 - 05.2024

Cable Technician

A.M Communications
07.2018 - 01.2021

Supervisor

Sodexo Campus Services
07.2004 - 03.2018

High School Diploma -

Lubbock High School

Similar Profiles

CREATE PROFILE
Marco Ramirez