Marco Rangel
40260 Mayberry Avenue Apt.13 Hemet,California
Summary
I'm a highly motivated, professional, conscientious and committed team worker who understands the importance of carrying out my duties to a very high standard. I am dedicated to continuous development and regardless of the situation I am in. I will always seek to learn and improve by taking advice from others. I can be trusted to provide exceptional service, both face to face and via the telephone, and I will represent your company in a positive manner at all times. I will be a loyal and honest member of your company, and I will always support my work colleagues when needed. Being an excellent team worker, I am able to use an innovative approach to solving problems when required, and I will always take great pride in full filling my responsibilities to a very high standard. Finally, being somebody who is flexible, conscientious and trustworthy, I can be relied upon to deliver that I set out to achieve with positivity and enthusiasm whilst ensuring all tasks are completed to a very high standard and within given time frames.
Overview
19
19
years of professional experience
Work History
Security Officer
Imagine Schools
Hemet, CA
05.2023 - Current
- 2 years of experience in the security field.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Senior produce clerk
Sprouts Farmers market
Temecula, CA
01.2011 - 04.2023
- 12 years of experience in the produce field.
- Showing responsibility and reliability as a store key holder And disarming security system.
- Conducted regular inspections of products to ensure freshness, promptly removing expired or damaged items from shelves.
- Collaborated with management to develop promotional strategies that increased overall store revenue.
- Streamlined ordering processes for increased efficiency, resulting in improved stock levels and reduced waste.
- Maintained a clean and organized produce section, adhering to strict hygiene standards and ensuring compliance with health regulations.
- Educated customers about the nutritional benefits of various fruits and vegetables, promoting healthy eating habits within the community.
- Handled customer complaints professionally, addressing concerns promptly while maintaining a positive reputation for the store''s produce department among shoppers.
- Contributed to storewide sustainability initiatives by reducing food waste through careful inventory management practices.
- Optimized department workflow by delegating tasks according to individual employee strengths and skill sets.
- Supported store operations by assisting with stocking other departments when needed, demonstrating versatility and teamwork within the organization.
- Assisted with the development of weekly sales plans for promotions, ensuring accurate pricing information was displayed on all featured items.
- Boosted customer satisfaction by providing exceptional service and answering questions regarding produce items.
- Increased awareness of seasonal items through engaging signage displays and product sampling, driving sales growth in targeted categories.
- Trained new employees on proper handling techniques, storage procedures, and quality control measures for perishable goods.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Donation pick up
Saint Vincent de paul thrift store
Marina, CA
01.2007 - 01.2008
- 1 year of moving experience.
- Driving to scheduled donation pick up appointments in a timely manner.
- Navigating using GPS
- Inspecting donations apon arrival.
- Lifting up to 50+ lbs.
- Delivering, and unloading donations and purchases to store and to resident addresses.
- Cleaning and organize sales floor every morning before store opening, giving customers a clean place to shop, and making products easily accessible.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High school diploma - undefined
Valley high school
01.2003
Skills
- Customer focus and able to represent your brand in a positive manner;
- Self-motivated and a fast learner;
- An excellent team worker who is supportive of others;
- Strong communication and interpersonal skills;
- A good listener and someone who wants to continually learn and improve;
- Supportive of my managers and supervisors;
- A good organizer and planner;
- Flexible, adaptable and willing to work additional hours when needed;
- Fluent in language English and Spanish
- First aid and CPR certified
- Security guard license
- General security
Timeline
Security Officer
Imagine Schools
05.2023 - Current
Senior produce clerk
Sprouts Farmers market
01.2011 - 04.2023
Donation pick up
Saint Vincent de paul thrift store
01.2007 - 01.2008
High school diploma - undefined
Valley high school