Marco Rescio

• Drive and deliver food and merchandise for Uber eats
• Drive passengers for Lyft
• Delivered packages to customers in a timely and efficient manner.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Adhered to company policies and procedures related to safety and security standards.
• Achieved consistently high customer scores due to exceptional service.
• Transported clients to specified destinations safely and on-time.

In charge for customer care, sales floor and new employees training.

• Understood and followed oral and written directions.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Collaborated with others to discuss new opportunities.
• Recognized by management for providing exceptional customer service.

Cashier and stocker

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Received appreciation for great training to new employees and excellent customer care.

Cashier, stocker, customer care operator.

• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Displayed strong telephone etiquette, effectively handling difficult calls.

Responsible for opening the store and morning shift supervision; in charge of new employees training and customer care

• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Planned and completed group projects, working smoothly with others.

Cashier and stocker

• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintained updated knowledge through continuing education and advanced training.
• Appreciated by management for great diligence and efficiency.