Marco Rodriguez
Everett,WA
Summary
Reliable, dependable, dynamic delivery driver committed to completing deliveries quickly, efficiently and safely. Offers more than 20 years in a distribution environment with vast knowledge of city streets and highways.
Overview
28
28
years of professional experience
Work History
Courier
FedEx Office
09.2019 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
DELIVERY DRIVER
Auto Paint Specialty
01.2015 - 08.2019
- Pulled and reviewed all daily customer tickets to successfully fulfill orders
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Consulted with customers to gain feedback and address concerns with products or services
- Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate
- Delivered rush merchandise on tight schedules to meet customer targets
- Handled merchandise in accordance with product handling standards
- Verified sales orders before loading and unloading merchandise
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control
- Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods
- Maintained neat and professional appearance during every shift to promote positive company presence
- Successfully avoided time delivery delays by carefully planning best routes with GPS
- Completed pre- and post-trip truck inspections to report and record any defects or malfunctions.
DELIVERY TECHNICIAN
Apria Healthcare
04.2006 - 12.2014
- Loaded truck and properly secured items to prevent damage during transportation
- Verified each delivery against shipping instructions before delivering to customers
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Interpreted maps, GPS, and followed written and verbal directions
- Delivered and/or install Home Medical Equipment such as oxygen, hospital beds, wheelchairs, respiratory equipment, etc
- Showed patients how to operate equipment delivered
- Troubleshoot equipment on site or over the phone
- Answered patients questions or concerns regarding equipment
- Assigned and recorded number of stops per shift
- Completed on-time deliveries by choosing the best and most efficient routes
- Created and submitted delivery and DOT logs
- Submitted receipts and money received from deliveries at the end of each shift
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors
- Communicated customer complaints, requests and feedback to company management
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions
- Completed all documentation neatly and accurately
- Worked overnight shifts during peak periods.
DELIVERY TECHNICIAN
Stat Medical
03.2003 - 03.2006
- Verified each delivery against shipping instructions before delivering to customers
- Recorded each delivery using the proper paperwork before leaving the warehouse
- Loaded van and properly secured items to prevent damage during transportation
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Completed on-time deliveries by choosing the best and most efficient routes
- Interpreted maps, GPS, and followed written and verbal directions
- Delivered and/or install home medical equipment such as oxygen, hospital beds, wheelchairs, respiratory equipment, etc
- Instructed patients how to operate the equipment being delivered
- Answered patients questions and concerns regarding the equipment being delivered
- Troubleshoot equipment on site or over the phone
- Communicated customer complaints, requests and feedback to company management
- Completed all documentation neatly and accurately
- Worked overnight shifts during peak periods
- Completed and submitted all necessary logs and paperwork on a daily basis
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
JR. SOFTWARE ENGINEER
Catapult Incorporated
03.1996 - 02.2004
- Wrote maintainable and extensible code in a team environment
- Modified existing software to correct errors, upgrade interfaces and improve performance
- Worked closely with other team members to plan, design and develop robust solutions in a timely manner
- Interfaced with business analysts, developers and technical support to determine the best requirement specifications
- Stored, retrieved and manipulated data for close analysis of system capabilities
- Consulted with engineering staff to evaluate interface between hardware and software
- Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
Education
Associate of Arts in Information Technology -
Bellevue College
01.1995
Skills
- Clean MVR (20 years)
- GPS (12 years)
- Team Player (20 years)
- Clean MVR
- GPS reading skills
- Responsible driver
- Over the road experience
- Highly dependable
- Good Math Skills
- Local routes understanding
- Reliable
- Team Player
- Dependable
- Courteous and polite demeanor
- Fluent in Spanish
Personal Information
- Title: DELIVERY DRIVER
- Work Permit: Authorized to work in the US for any employer
Timeline
Courier
FedEx Office
09.2019 - Current
DELIVERY DRIVER
Auto Paint Specialty
01.2015 - 08.2019
DELIVERY TECHNICIAN
Apria Healthcare
04.2006 - 12.2014
DELIVERY TECHNICIAN
Stat Medical
03.2003 - 03.2006
JR. SOFTWARE ENGINEER
Catapult Incorporated
03.1996 - 02.2004
Associate of Arts in Information Technology -
Bellevue College
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