- Flag Football Team (2021- Current)
Marco Romero
Tucson,AZ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Delivery Associate
RED LETTER LOGISTICS/AMAZON
Tucson, AZ
05.2019 - Current
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Followed corporate procedures to maintain company and customer data confidentiality.
Server
ROADHOUSE CINEMAS
Tucson, AZ
03.2015 - 11.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Host
BUFFALO WILD WINGS
Tucson, AZ
01.2014 - 03.2015
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
Associate of Science - Business Administration
Pima Community College
Tucson, AZ 05.2016 - 05.2019
Bachelor of Science - Communications
University of Arizona
Tucson, AZ 05.2019 - 05.2022
Skills
Time Managementundefined
Interests
Volunteer
Volunteer Wrestling Coach at Sahuaro High School (2015-2016) & Cienega High School (2016-2018), teams overseen by Chris Patterson (520) 870-6373.
Timeline
Delivery Associate
RED LETTER LOGISTICS/AMAZON
05.2019 - Current
Bachelor of Science - Communications
University of Arizona
05.2019 - 05.2022
Associate of Science - Business Administration
Pima Community College
05.2016 - 05.2019
Server
ROADHOUSE CINEMAS
03.2015 - 11.2019
Host
BUFFALO WILD WINGS
01.2014 - 03.2015
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