Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marco Ruiz

San Diego,CA

Summary

Dynamic leader with proven expertise in team leadership and sales strategies honed at J.R Auto Sales. Excelled in streamlining operations, enhancing team productivity by implementing efficient workflows, and driving customer satisfaction. Skilled in inventory management and sales forecasting, adept at fostering a culture of excellence and achieving significant operational efficiencies.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Professional with focus on loss prevention. Proven track record in reducing shrinkage and enhancing asset protection through vigilant monitoring and strategic intervention. Strong team player with effective communication skills and adaptability to evolving security needs. Adept at implementing policies and procedures to safeguard company assets while maintaining secure and productive environment.

Overview

21
21
years of professional experience

Work History

Security Officer

Spin Nightclub Sd
12.2021 - 01.2023
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
  • Observed video surveillance systems for prompt emergency response.
  • Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
  • Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
  • Enhanced store security through the installation of surveillance cameras and alarm systems.
  • Implemented and maintained loss prevention programs in close collaboration with store management.

Plumber's Assistant

Supertech Plumbing
06.2020 - 11.2021
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
  • Inspected pipes and piping systems to assess quality and condition.
  • Supported lead plumbers in diagnosing and fixing leaks, minimizing water damage and saving on repair costs.
  • Assisted in installing various plumbing systems, enhancing overall building safety and functionality.
  • Ran stainless, aluminum, steel and PVC piping.
  • Installed valves, hangers, supports, and flanges inside piping systems.

Supervisor/Lead Sales Associate

J.R Auto Sales
04.2002 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Performed inventory control procedures to manage stock.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Education

Certificate - Business Management

Southwestern College
Chula Vista, CA

High School Diploma -

Chula Vista High School
Chula Vista, CA
01-2001

Skills

  • Time management abilities
  • Team Leadership
  • Sales Strategies
  • Inventory Management
  • Sales Forecasting
  • Training and mentoring
  • Processes and procedures
  • Negotiation
  • Surveillance techniques
  • Investigations
  • Surveillance equipment usage
  • Theft detection
  • Trespassing prevention
  • Personnel surveillance
  • Theft Prevention
  • Customer Service
  • Incident Reporting
  • Safety Protocols
  • Security surveillance

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

Spin Nightclub Sd
12.2021 - 01.2023

Plumber's Assistant

Supertech Plumbing
06.2020 - 11.2021

Supervisor/Lead Sales Associate

J.R Auto Sales
04.2002 - 04.2020

Certificate - Business Management

Southwestern College

High School Diploma -

Chula Vista High School

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