Marco Solis
Sherman Oaks,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
11
11
years of professional experience
Work History
Waiter
La Cava Italian Restaurant
Sherman Oaks, California
02.2020 - Current
- Answered phone calls for reservations or takeout orders in a professional manner.
- Took orders from patrons accurately and efficiently.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Followed all safety and sanitation regulations when handling food or drinks.
- Greeted guests and answered questions about menu items.
- Checked with customers to ensure that they were enjoying their meals.
Restaurant Waiter
Amici Trattoria
Glendale, California
07.2022 - 09.2024
- Took accurate food and drink orders, using a POS ordering software system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, provided menus and answered questions about menu items.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Restaurant Waiter
Tra Di Noi
Malibu, California
05.2017 - 11.2022
- Took accurate food and drink orders, using a POS ordering software system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, provided menus and answered questions about menu items.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Restaurant Waiter
Red O Restaurant
Santa Monica, California
08.2013 - 06.2015
- Took accurate food and drink orders, using a POS ordering software system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, provided menus and answered questions about menu items.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
High School Diploma -
LA High School
Los Angeles04-2008
Skills
- Point of Sale (POS) system operations
- High-volume dining
- Guest Relations Management
- Food safety understanding
- Order Management
- Check payment processing
- Menu Memorization
- Table Bussing
- Liquor, wine, and food service
- Guest Relations
- Upselling techniques
- Wine Knowledge
- Dining customer service
- Wine pairing
- POS operation
- Safe alcohol service
- Food presentation
- Positive and professional
- Safe Food Handling
Languages
English
Professional
Spanish
Professional
Italian
Professional
Timeline
Restaurant Waiter
Amici Trattoria
07.2022 - 09.2024
Waiter
La Cava Italian Restaurant
02.2020 - Current
Restaurant Waiter
Tra Di Noi
05.2017 - 11.2022
Restaurant Waiter
Red O Restaurant
08.2013 - 06.2015
High School Diploma -
LA High School
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