Marco Tolbert
Midfield,Al
Summary
Resilient and focused public health professional who is a recent graduate. Dedicated and compassionate and heavily involved in the local community. Seeking the opportunity to apply dynamic research skills within a successful healthcare organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The University of Alabama Health Science
Tuscaloosa, AL
11.2016 - 05.2017
- Researched and updated all required materials needed for firm and partners.
- Performed initial client assessment and analysis to begin research process.
- Screened all visitors and directed them to the correct employee or office.
- Managed office supplies, vendors, organization and upkeep.
- Opened and properly distributed incoming mail.
Billing Representative
Sprint Collections
Montgomery, Alabama
05.2014 - 10.2015
- Accurately documented, researched, and resolved customer service issues.
- Resolved service, pricing, and technical problems for customer by asking clear and specific questions.
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
- Performed quality assurance evaluations of processes and previous bills.
- Coordinated with intermediate parties to obtain payments and resolve issues.
Sales Associate
Walmart Super Center
Montgomery, Alabama
04.2012 - 02.2014
- Prepare merchandise for sales floor.
- Operated cash register, cash, check and credit card transactions.
- Handled all customer's relations issues in a gracious manner and in accordance with company policies.
Education
Bachelor of Science - Public Health, Health Professions
The University of Alabama
AlabamaMay 2018
Skills
- Microsoft Office Specialist
- Skill Problem Solver
- Medical Terminology
- Active- listening skills
- Data collection
- Planning and implementation
- Excellent communication skills
- Policies and procedures
- Outstanding community leader
- Administrative support specialist
Certification
- CPR First Aid AED through American Heart Association
Volunteer
Be the Match University of Alabama - 2018
• Swabbing Cheeks of Potential Bone Marrow donors and fundraising so we can add potential donors to the registry for children and adults who are diagnosed with life threating blood cancer.
Boys and girls Club of Central Alabama - June- July 2017
• Led youth- orientated program for kids that focused on disability awareness, providing teenage boys and girls the opportunity to interact with disabled youths within same age group.
• Led Teen Sex Education Course - Educated about the best technique for keeping away from STDs and unintended pregnancy, instructed about condoms and contraception to diminish the danger of unintended pregnancy and of contamination with STDs, including HIV.
Timeline
Administrative Assistant
The University of Alabama Health Science
11.2016 - 05.2017
Billing Representative
Sprint Collections
05.2014 - 10.2015
Sales Associate
Walmart Super Center
04.2012 - 02.2014
Bachelor of Science - Public Health, Health Professions
The University of Alabama
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