Marco Valdez
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Currency Trader
Viamericas
07.2019 - Current
- Executed global equity and foreign currency exchange trades using variety of methods, technologies and electronic trading platforms.
- Monitored research budget allocations and commission payments to achieve improved profitability.
- Contributed to transaction cost analysis process and used data to provide insights to lower execution costs.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Restaurant Manager
Playa Dorada
07.2016 - 07.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
Restorative Certified Nursing Assistant
Trinity Manor
01.2015 - 03.2016
- Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
- Administered variety of therapeutic treatments to patients such as range of motion, progressive mobility exercises and speech therapy.
- Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
CMA
Fort Dodge Soldiers Home
06.2013 - 09.2015
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Administered medications to patients and remained vigilant for negative side effects.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Education
Associate of Science - Fire Protection And Safety Technology
Dodge City Community College
Dodge City, KS05.2020
High School Diploma -
Dodge City High School
Dodge City, KS05.2013
Skills
- Microsoft Office
- Operational Planning
- Customer Satisfaction
- Emergency Situation
- Business Operations Expertise
- Inventory Control
Accomplishments
- Awarded “Employee of the Month” in 2021 and 2022.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- CFR - Certified First Responder
Languages
Spanish
Native or Bilingual
Quiche
Limited Working
Timeline
Currency Trader
Viamericas
07.2019 - Current
Restaurant Manager
Playa Dorada
07.2016 - 07.2019
Restorative Certified Nursing Assistant
Trinity Manor
01.2015 - 03.2016
CMA
Fort Dodge Soldiers Home
06.2013 - 09.2015
Associate of Science - Fire Protection And Safety Technology
Dodge City Community College
High School Diploma -
Dodge City High School
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- CFR - Certified First Responder
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