Marco Vargas
Dublin,CA
Summary
Dynamic and results-oriented professional with a proven track record at Savers Thrift Store. Skilled in conflict resolution and efficient time management, significantly improving customer satisfaction and operational efficiency. Demonstrates initiative and safety awareness in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Lead Cashier
Savers Thrift Store
Dublin, CA
03.2024 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Guest Service Representative
Nothing Bundt Cakes
Dublin, CA
10.2022 - 06.2024
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
High School Degree -
Dublin High School
Dublin, CA06.2023
Skills
- Positive attitude
- Teamwork and collaboration
- Initiative-taking
- Safety awareness
- Efficient time management
Languages
Spanish
Native or Bilingual
Timeline
Lead Cashier
Savers Thrift Store
03.2024 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2022 - 06.2024
High School Degree -
Dublin High School