Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

MARCO VAZQUEZ

Palmdale,CA

Summary

Dynamic leader with extensive experience at Starbucks and Valgen INC, specializing in team leadership and performance management. Demonstrated ability to enhance workflow productivity and effectively resolve customer complaints. Expertise in cash handling and employee training, contributing to a motivated workforce that drives success and elevates customer satisfaction.

Overview

15
15
years of professional experience

Work History

Shift Supervisor

Starbucks
Palmdale, CA
04.2024 - Current
  • Communicated clearly with partners regarding job duties, expectations, and policies.
  • Provided feedback to partners regarding their performance in order to improve company standards.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Run shifts that create the Starbucks experience for customers and partners.
  • Supporting community events.

Store Manager Trainer

Valgen INC
Santa Maria, CA
02.2018 - 04.2024
  • Provide leadership and motivation to team members.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maintained accurate records of employee performance reviews.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed daily banking activities such as deposits and withdrawals.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to increase product awareness.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Facilitated workshops for groups or individuals on topics related to professional development.

Store Manager

Little Caesars Pizza
Anaheim, CA
03.2010 - 01.2018
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Conducted regular performance reviews with staff to ensure job expectations.
  • Opening new stores.

Education

High School Diploma -

NH High School
North Hollywood, CA

Skills

  • Team leadership
  • Employee training
  • Performance management
  • Customer service
  • Cash handling
  • Inventory control

Accomplishments

July 2021 training manager of the year

October 2018 manager of the year

Languages

English
Professional
Spanish
Professional

Affiliations

  • Soccer asst coach

Timeline

Shift Supervisor

Starbucks
04.2024 - Current

Store Manager Trainer

Valgen INC
02.2018 - 04.2024

Store Manager

Little Caesars Pizza
03.2010 - 01.2018

High School Diploma -

NH High School
MARCO VAZQUEZ