MARCO VILLA BORJA

Well-organized Care Manager offering deep understanding of care practices, protocols and standards. Maintains cost-effectiveness and quality of care with in-depth reviews and advocacy for evidence-based treatments. Dedicated to balancing patient needs with facility requirements and resources. Focused on using social work knowledge and background in healthcare-related settings to support patients and clients with concerns. Efficient case manager, treatment planner, and patient educator with extensive background. Support patient needs by building up family networks and coordinating necessary resources. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, safe work areas with diligent attention to important details. Dedicated professional with demonstrated customer service, time management, and trend-tracking strengths. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

• CPR AND FIRST AID certification AMERICAN RED CROSS
• TRAINING FOR DC MANDATED REPORTERS