Marco A. Cordero Jr.
Winter Park,FL
Summary
Multi-tasking and accomplished professional with 10 + years of impressive leadership in risk management and financial operations. Comfortable supervising and collaborating with international and cross functional teams. Committed to learning and contributing to success.
Governance, Risk and Compliance
Risk Management
Reconciliation
Employee Development
Global Partnerships
Change Management
Overview
18
18
years of professional experience
Work History
Manager
Charles Schwab & Co
07.2015 - Current
- Manage 20+ risk reports to identify inaccurate trades, specific areas of exposure, and remediation of products and services gaps
- Liaising between internal teams on technology and trade error resolutions to improve data integrity
- Report and communicate KRI/metrics activities to risk management leadership to track risk exposure
- Conduct Securities and Futures Commission (SFC) surveys of all fixed income products for annual regulatory compliance with no findings in past 3 years
- Review crypto currency that specific clients are not permitted to purchase, identified 84 products in noncompliance, and removed 200+ trades that IT reporting did not catch YTD totaling $4.3 million
- Produce reports and evidence to Internal Audit for Global Governance & Risk with no findings in the past 5 years
- Investigate root causes of system technology failures and inaccurate reporting to identify single point of failures and associated impacts
- Supported TD Ameritrade transition to Schwab of 220,000+ international accounts by cross checking that products and services adhere to policy
- Train new team members on control reports, and also provide performance feedback to leadership
- Collect and analyze data for Policy and Governance teams for new business expansion and create control reports
- Develop and maintain various desktop procedures biannually
- KYC oversight and supervision of new international accounts to ensure compliance requirements are met
- Conduct ongoing Customer Due Diligence (CDD) and Enhanced Due diligence (EDD) reviews
- Conduct pattern based supervision on outgoing correspondence to international clients to review for NPI and solicitations with reduced findings to 1% through feedback and coaching
- Mentored junior team members for career advancement, fostering pipeline of future leaders within Charles Schwab.
Supervisor I
Bank Of New York Mellon
02.2015 - 07.2015
- Management team project lead in setting up business disaster continuity program to protect Orlando FL staff
- Increased reconciliation accuracy SLAs from 65% to 97% within 4 months for quality and to preserve client loyalty
- Supervised reconciliation of currency conversion for products purchased in international accounts
- Successfully completed 4 month Harvard Business Leadership program for new manager
- Championed continuous improvement efforts of daily operations by ensuring smooth workflow and timely completion of tasks.
Senior Specialist
Charles Schwab
08.2006 - 02.2015
- Reconciliation team lead of managed accounts with 10,000+ cash/position breaks resolved daily (Fiserv APL)
- Tested and supported implementation of surveillance software for abnormalities
- Evaluated contracts and selling agreements to ensure consistency and adherence to respective requirements
- Reviewed setup for new accounts linked to corporate omnibus for monitoring and surveillance for adherence to FINRA 3210 rule
- Monitored employee accounts for trading patterns, company restricted stock lists and IPOs
- Provided all necessary documentation for all investigations to outside compliance and general council
- Managed designated brokerage compliance team by focusing on individual strengths to increase client satisfaction scores from 60 to 92%
- Collected, arranged, and input information into database system
Education
Bachelor of Arts - Political Science
Arizona State University
Tempe, ArizonaTimeline
Manager
Charles Schwab & Co
07.2015 - Current
Supervisor I
Bank Of New York Mellon
02.2015 - 07.2015
Senior Specialist
Charles Schwab
08.2006 - 02.2015
Bachelor of Arts - Political Science
Arizona State University