Marco Lacombe
Miami,United States
Summary
Proactive and motivated professional, with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Investor
Ortobom Franchising
01.2020 - Current
- Actively invest in Ortobom Odontologia franchise locations across south america
Director of Operations & Finance
FlipWash Carwash
09.2022 - 12.2023
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Monitored budget and utilized operational resources.
- Trained new employees on proper protocols and customer service standards.
Managing Partner
Deluxe Janitorial & Maintenance
01.2022 - 12.2022
- Co-founded Deluxe, a premier provider of janitorial services to commercial and residential properties in South Florida
- Successfully fulfilled property managers' expectations by delivering comprehensive and reliable services
- Spearheaded hiring and training processes to build a highly skilled workforce
- Maintained direct contact with managers to ensure seamless communication and exceptional client satisfaction
- Conducted comprehensive business forecasting and developed compelling proposals to attract new clients
- Analyzed development opportunities and leveraged accounting skills for effective financial management
- Demonstrated negotiation skills to secure contracts and drive business growth
- Implemented innovative advertising strategies both online and offline
- Showcased exceptional sales skills to successfully close contracts and foster long-term client relationships.
Director of Operations and Accounting
Innova Firm
02.2019 - 12.2022
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Server
Taverna Opa of South Beach
09.2013 - 11.2017
- Delivered exceptional service as a server in a vibrant Greek restaurant.
Sales Attendant
Decathlon Brasil
09.2011 - 01.2013
- Managed inventory control, conducted sales transactions, and provided outstanding customer service
- Ensured store cleanliness and organization
- Demonstrated product knowledge through effective new product demonstrations
- Operated as a cashier, maintaining accurate financial records.
Education
Associate of Science - Entrepreneurial and Small Business Operations
Miami Dade College
Miami, FL05.2021
Associate of Science - Supply Chain Management
Broward College
Fort Lauderdale, FL05.2018
Skills
- Cash Flow Management
- Performance Metrics
- Working Capital Management
- Data Analysis
- Team Leadership
- Financial Analysis
- Project Management
- Problem Solving
- Investment Analysis
- Risk Management
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Certification
Certificate in Accounting Technology , Broward College
Certificate in Business Management , Broward College
Certificate in Business Operations , Broward College
Certificate in Business Specialist , Broward College
Certificate in Computer Science Introduction - CS50, Harvard University
Timeline
Director of Operations & Finance
FlipWash Carwash
09.2022 - 12.2023
Managing Partner
Deluxe Janitorial & Maintenance
01.2022 - 12.2022
Investor
Ortobom Franchising
01.2020 - Current
Director of Operations and Accounting
Innova Firm
02.2019 - 12.2022
Server
Taverna Opa of South Beach
09.2013 - 11.2017
Sales Attendant
Decathlon Brasil
09.2011 - 01.2013
Associate of Science - Entrepreneurial and Small Business Operations
Miami Dade College
Associate of Science - Supply Chain Management
Broward College
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