Marco E Hernandez
Farmersville,TX
Summary
As a seasoned Power Sports Mechanic/Builder Specialist with 20+ years of experience, I excel in troubleshooting and customer service, ensuring vehicles meet the highest standards. My tenure as a self-employed specialist has honed my skills in diagnostics and repairs, achieving a notable improvement in client satisfaction. Expert in engine rebuilding, electrical system rewiring and adept at translating complex technical issues into understandable terms for customers.
Overview
7
7
years of professional experience
Work History
Power Sports Mechanic/Builder Specialist
Self-employeed
Clint, TX
01.2018 - 01.2025
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Ensured safety protocols were followed while working on vehicles.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Monitored shop equipment to maintain safe working condition.
- Addressed customer questions and concerns regarding products and services.
- I also fabricated my own parts and tools when needed.
- Improved customer satisfaction.
Sales Agent
Conduent Business Services
El Paso, TX
01.2018 - 07.2019
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Processed orders through company system and coordinated product deliveries.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Maintained accurate records of customer interactions and transactions.
- Identified customer needs by asking questions and advising on best solutions.
Education
Some College (No Degree) - Mechanical Engineering
The University of Texas At El Paso
El Paso, TXSkills
- Troubleshooting
- Electrical system rewiring
- Vehicle inspections
- Codes implementation
- Component repairs
- Diagnostics systems
- Hydraulic repair
- Transmission rebuilding
- Troubleshooting skills
- Welding and fabrication
- Performance tuning
- Engine tuneups and repairs
- Maintenance and repairs
- Mechanical systems
- Problem diagnosis
- Gasket and seal replacements
- Repairs
- Small engine repair
Affiliations
- Play Softball and like working out
- Like to off-road in my Jeep
- Go hunting during different seasons
- Like to shoot at the range with my son
- Love to travel
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Power Sports Mechanic/Builder Specialist
Self-employeed
01.2018 - 01.2025
Sales Agent
Conduent Business Services
01.2018 - 07.2019
Some College (No Degree) - Mechanical Engineering
The University of Texas At El Paso