Marco M Silva Jimenez
Oceanside,CA
Summary
Enthusiastic management professional with a proven track record of successfully supervising staff and building cohesive teams. Demonstrates ability to achieve sales goals by closely monitoring employee performance and providing effective coaching on sales techniques. Proficient in solving complex issues and implementing proactive operational changes to drive efficiency and improve overall performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Supervisor
Home Depot
06.2019 - Current
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Increased customer satisfaction by implementing efficient rental car management processes and procedures.
- Managed a diverse team of employees, fostering a positive work environment that promoted growth and development.
- Optimized fleet maintenance schedules to ensure maximum vehicle availability and minimize downtime.
Education
Bachelor Of Science - Mathematics
California State University - San Marcos
San Marcos, CA05.2023
Skills
Analytical Thinking
MS Excel
Team Collaboration and Leadership
Documentation And Reporting
Microsoft Office
Microsoft Powerpoint
Problem Resolution
Problem-Solving
MATLAB
Statistical Analysis
Objective
To contribute to the success of an organization by leveraging my knowledge and experience.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Google data analytics
Timeline
Department Supervisor
Home Depot
06.2019 - Current
Bachelor Of Science - Mathematics
California State University - San Marcos
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