Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARCOS ALMENDARIZ

IT ADMINISTRATOR
Sacramento,CA

Summary

An IT Administrator equipped with professional level analyzing, managing, and implementing enhanced solutions for pc’s, servers, and other peripherals in a heavy helpdesk environment. This professional also carries extensive IT Networking abilities.

Overview

16
16
years of professional experience

Work History

IT Engineer Admin

Audacy
Roseville, CA
12.2021 - 04.2024
  • VMware administrator maintenance and troubleshooting fix
  • Radio Engineering administrator support and assist
  • Server administrator build, deploy, and troubleshoot
  • 8 yrs + of Tech Troubleshooting at Senior Admin
  • Level
  • Network administrator pfSence, Unifi, Aruba troubleshoot, and fix
  • BeyondTrust Remote desktop administrator tool
  • Project manager of projects: server roll out, device layout documentation, device studio installs
  • Active Directory Administrator
  • Poly Com and Logi Tech conference camera setup and maintenance
  • Documentation on all Managed Projects and technical notes for How To’s for referencing
  • Help desk level II/III high call volume

IT Administrator and Field IT Specialist

Integral Networks
Rocklin, CA
11.2019 - 12.2021
  • Citrix, and Citrix Cloud Environment Admin
  • Level
  • 4 yrs + M365, Azure AD\Intune Admin role
  • ConnectWise Ticketing System
  • Automate Application for Device Monitoring and Remote Sessions
  • 6 yrs + of Tech Troubleshooting at Admin
  • Network\ Hardware Device Troubleshooting Onsite/Remote/Device Performance Monitoring
  • Active Directory, Azure AD, O365 Tenant Administrator
  • Hardware Troubleshooting Repair
  • Help desk level II/III high call volume response

IT Contractor

HelloTech
Sacramento, CA
07.2017 - 08.2019
  • Network\ hardware device troubleshooting onsite/remote/device performance monitoring
  • Router\Switch setup: ISP hand off setup, switch setup, Access Point drop, Access Point setup, VoIP phone setup
  • Active Directory admin working knowledge: DNS, DHCP
  • 2 yrs + Intune Admin
  • 2 yrs + M365 Azure AD
  • Printers install, troubleshoot, and fix
  • Software integration, install, and troubleshoot - MS Suite Expert
  • Help desk level II high call volume

Information Systems Engineer

Colliers International
Sacramento, CA
05.2016 - 07.2017
  • Fiber and switch network install and troubleshooting
  • Watch Guard firewall Rule setup, and VPN setups, and Monitoring
  • Software integration, install, and troubleshooting
  • Experienced Mobile Device Support in a Corporate Environment (iPhone, Android etc.)
  • Active Directory 2008r2 Admin
  • Help desk level II/III high call volume

Journey Level IT Administrator

Tricon American Homes
Folsom, CA
11.2013 - 04.2016
  • PC Troubleshooting, and Overall Performance Resolution onsite and Remotely
  • Meraki, and Fortinet Troubleshooting Installation, and Troubleshooting
  • Developed Solutions and Document Procedures
  • Security Camera Installation and Monitoring
  • VoIP admin Vonage
  • Imaged and Deployed New Computers

Network Engineer

Networking Solutions
Sacramento, CA
03.2012 - 10.2013
  • Network Troubleshooting/Device Performance Monitoring
  • 1 yr + of Tech Troubleshooting at Admin
  • Level 1
  • Software Installation, and Troubleshooting
  • Cisco, Sophos, and Sonic Wall Device Trouble Shooting and Device Implantation, and Management
  • Complete OSS33 Environment Management from Cloud Backup to User Profile
  • Continuum Managed Services Administrator
  • Pc, Server, and Network Troubleshooting/Device Performance Monitoring

Consulting Infrastructure Network Engineer

CCNPLUS for California DHCS State Agency
03.2008 - 03.2012
  • Provide Excellent Customer Service in a High Paced Health Care\Corporate Environment
  • Switch, and Router, Firewall Configuration/Troubleshooting/Performance Check Monitoring
  • CISCO device experience: routing protocol knowledge, switch configuration, troubleshooting/fix
  • Switch builds: Configuring switch configurations, test, and implementation
  • WebEx/Teleconference Environment\Remote Access Environment

Education

BS - Computer Science – Networking

ITT Technical Institute
Rancho Cordova, CA
11.2011

Associate of Arts - General Education and Science

Sacramento City College
Sacramento, CA
05.2008

Skills

  • IT Administration
  • Networking
  • Security compliance
  • Implementation
  • M365
  • Azure AD
  • Intune
  • Operating Systems
  • Windows 10
  • Windows Server 2019
  • Docker
  • Troubleshooting
  • MS
  • Aruba
  • AXIA
  • Wide Orbit
  • Meraki
  • Fortinet
  • CISCO
  • POLY
  • Cloud Environment Solutions
  • Continuum
  • OS33
  • Office365
  • Acronis
  • Synology
  • Leadership
  • Management
  • Verbal Communication
  • Written Communication
  • Hardware Installation
  • Software Installation
  • Network Devices
  • PC Installation
  • Handheld Devices
  • Diagnosing
  • Research
  • Problem Solving
  • Call Center Experience

Timeline

IT Engineer Admin

Audacy
12.2021 - 04.2024

IT Administrator and Field IT Specialist

Integral Networks
11.2019 - 12.2021

IT Contractor

HelloTech
07.2017 - 08.2019

Information Systems Engineer

Colliers International
05.2016 - 07.2017

Journey Level IT Administrator

Tricon American Homes
11.2013 - 04.2016

Network Engineer

Networking Solutions
03.2012 - 10.2013

Consulting Infrastructure Network Engineer

CCNPLUS for California DHCS State Agency
03.2008 - 03.2012

BS - Computer Science – Networking

ITT Technical Institute

Associate of Arts - General Education and Science

Sacramento City College

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MARCOS ALMENDARIZIT ADMINISTRATOR