Marcos Andrade
Federal Way,WA
Summary
Seasoned Section Supervisor with relevant experience in managing teams, coordinating projects, and overseeing operations. Strong leadership and communication skills complemented by solid problem-solving abilities and decision-making capabilities. Demonstrated ability to drive efficiency while maintaining high quality standards. Made significant impact on previous work through effective team management and operational improvements.
Overview
2
2
years of professional experience
Work History
Aquatics Section Supervisor
Wild Waves Theme And Water Park
Federal Way, WA
05.2024 - Current
- Monitored lifeguard allocation and ensured their presence at designated areas
- Interacted with guests in diverse situations, providing exceptional customer service for any issues or inquiries related to the waterpark.
- Oversaw lifeguard performance evaluations for compliance with set standards
Scanning Team Lead
Stevens Pass Mountain Resort
Skykomish, WA
11.2023 - 04.2024
- Validating guest passes before allowing access to chair lift.
- Utilized a radio for effective communication with guest relations to promptly resolve pass issues.
Amazon Wearhouse Associate
Amazon
Kent, WA
06.2023 - 11.2023
- Worked in groups of 5 to unload trailers of boxes efficiently.
- Operated and maintained various large machinery such as conveyor belts, forklifts, and hydraulic trash compressors
- Worked in a fast-paced environment, ensuring timely unloading of trailers
Front of House Host
Black Angus
Federal Way, WA
06.2022 - 09.2022
- Balanced cash register at end of shift according to established procedures.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Education
High School Diploma -
Thomas Jefferson High School
Auburn, WA06-2023
Skills
- Bilingual
- Team Management
- Customer Relations
- Computer Skills
- Teamwork and Collaboration
- Fast paced worker
- Handy with Tools
Affiliations
- Baseball
- Tennis
- Snowboarding
Languages
Spanish
Native/ Bilingual
Timeline
Aquatics Section Supervisor
Wild Waves Theme And Water Park
05.2024 - Current
Scanning Team Lead
Stevens Pass Mountain Resort
11.2023 - 04.2024
Amazon Wearhouse Associate
Amazon
06.2023 - 11.2023
Front of House Host
Black Angus
06.2022 - 09.2022
High School Diploma -
Thomas Jefferson High School
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