Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcos Cantu

Corpus Christi,TX

Summary

Efficient bartender/server with expertise in concocting cocktail drinks and alcoholic beverages, and familiarity with numerous drinking-making techniques. Offering 9 years of experience in providing patrons with superior service. Also familiar with hotel desk agent position and Superinn. Proficient in Harbortouch, Shopkeep, and Touchbistro restaurant POS systems. Familiar with Aloha restaurant POS system.

Overview

11
11
years of professional experience

Work History

Assistant Manager/Bartender

Guzzi Up
Alpine, TX
08.2013 - 02.2017
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Prepared and served over 250 drinks per shift in high-volume dining establishment.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed up to 120 customers per shift while simultaneously assisting 4 restaurant servers.
  • Processed $3000 in daily revenue on average day with totals as high as $6000 during special events and promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Monitored patrons to keep alcohol consumption at designated levels.

Bartender/Server/Front Desk Agent

Capri Restaurant/ Thunderbird Hotel
Marfa, TX
02.2017 - 07.2017
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
  • Explained and pointed out property details to patrons, including dining areas, pool, and lounge
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Prepared over 150 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 200 patrons per shift.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Upsold customers from shelf to premium brands to help boost sales.

Restaurant Busser/Hostess

XOC Tequila Grill
West Hills, CA
08.2017 - 02.2018
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Executed cash transactions quickly and accurately.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests with friendliness and professionalism.

Bartender/Server

Jett's Grill/Hotel Paisano
Marfa, TX
02.2018 - 12.2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Prepared and served over 500 drinks per shift in high-volume dining environment.

Bartender/Bar Manager

The Post at Lamar Park
Corpus Christi, Texas
12.2020 - 10.2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Balanced daily registers and generated sales reports for upper management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Mixed and served cocktails and drinks in high volume for over 200 guests daily.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Processed up to $5,000 dollars on average in daily revenue, and $15,000 on busier days not including private events and caterings.

Bar Manager/Server

Bellinos/Nueces Whiskey Library
Corpus Christi, Texas
10.2022 - Current
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability for both regular service, and for special/personalized menus.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.

Bartender

Produce Bar Co.
Corpus Christi, TX
08.2023 - Current
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Stocked service stations with ice, napkins and straws.

Education

High School Diploma -

Alpine High School
Alpine, TX
05.2013

Skills

  • TABC and Texas Food Handler certified
  • Alcohol ordering
  • Proficient in mixology
  • Excellent judgment
  • Organizational ability
  • 10 years service industry experience

Timeline

Bartender

Produce Bar Co.
08.2023 - Current

Bar Manager/Server

Bellinos/Nueces Whiskey Library
10.2022 - Current

Bartender/Bar Manager

The Post at Lamar Park
12.2020 - 10.2022

Bartender/Server

Jett's Grill/Hotel Paisano
02.2018 - 12.2020

Restaurant Busser/Hostess

XOC Tequila Grill
08.2017 - 02.2018

Bartender/Server/Front Desk Agent

Capri Restaurant/ Thunderbird Hotel
02.2017 - 07.2017

Assistant Manager/Bartender

Guzzi Up
08.2013 - 02.2017

High School Diploma -

Alpine High School

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