Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcos Contreras

Phoenix,AZ

Summary

Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Detailed groundskeeper cultivates and cares for grounds and landscaping surrounding properties or buildings. Physically fit and strong individual with outstanding physical stamina to handle work in both cold and hot weather. Deeply familiar with landscaping tools and equipment operations. Diligent professional with successful tack record in remodeling and renovating homes. Adept in carpentry, plumbing and electrical work. Talented performer offers great customer service and task prioritization skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Remodeling Technician

Baron Properties
10.2022 - 09.2023


  • Install outlets, ceiling fans, shades, and light fixtures.
  • Finish Carpentry/Kitchen/Bath Remodeling/Custom Tile Work/Drywall Repair and set/Electrical/Plumbing/Complete demo to install.
  • Utilized variety of power and hand tools.
  • • Helped remodel and painted apartments for rent. Also demolition was required.
  • Fix the waste disposals.
  • Install dishwashers, microwaves, refrigerators, and washer/dryers.

Remodeling Tech

Alex Remodeling
03.2021 - 09.2022
  • Performed and completed remodels and new installations in a timely manner to meet customer deadlines
  • Cleaned and maintained supplies, tools, equipment
  • Complete remodels including: demo, tiling, granite surrounds, mud pans, shower pans, vanities, granite counter tops, sinks, framing, dry wall, texture, paint, plumbing, electrical, all home and garden displays, home shows
  • Selected and installed porcelain, and glass tile
  • Accurately measuring and painting
  • Painting, Tile work, Door installation.
  • Drywall hang & finish

Gas Installer

RP Gas Piping Inc.
01.2020 - 07.2020
  • Dug around three-foot-deep trenches for gas piping using a hand shovel or mechanization.
  • For a gas fireplace, run gas piping through houses.
  • Precisely sized and cut pipes are necessary for pipe connections.
  • Use the corporate truck and place the Bob Cat in the rear.


Crew Leader

Go Green Landscaping
10.2018 - 08.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Efficiently maneuvered vehicles and trailers to complete the task at hand.

Landscaper Labor

Town And Country
01.2018 - 10.2018
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Call Center Representative

Convergys
01.2017 - 12.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Education

High School Diploma -

Career And Success
3816 N 27th Ave Phoenix Az 85017
05.2017

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Installation and Repair
  • Maintenance and repairs
  • Equipment Maintenance
  • Customer interaction

Languages

Spanish
Limited Working

Timeline

Remodeling Technician

Baron Properties
10.2022 - 09.2023

Remodeling Tech

Alex Remodeling
03.2021 - 09.2022

Gas Installer

RP Gas Piping Inc.
01.2020 - 07.2020

Crew Leader

Go Green Landscaping
10.2018 - 08.2019

Landscaper Labor

Town And Country
01.2018 - 10.2018

Call Center Representative

Convergys
01.2017 - 12.2017

High School Diploma -

Career And Success
Marcos Contreras