Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcos Cortez

Clovis,CA

Summary

Proven leader with extensive experience and track record. looking to work with a team with the same vision and goals. Excelling in enhancing customer service and quality to achieve company targets,Skilled in safety training and incident investigation, consistently fostering a culture of safety and efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Branch Manager

Maleko/Trademark Staffing
03.2021 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

Area Safety Manager

Ahern Rentals
04.2015 - 03.2021
  • Improved workplace safety by conducting thorough risk assessments and implementing corrective actions.
  • Championed employee engagement in safety initiatives by organizing events such as Safety Week celebrations and recognition programs for outstanding performance.
  • Advised project teams on integrating safety considerations into operational planning processes for optimal results.
  • Delivered engaging safety presentations to employees at all levels of the organization, fostering a shared understanding of responsibilities and expectations.
  • Established a strong safety culture by promoting awareness and accountability among all staff members.
  • Managed the investigation of workplace incidents, ensuring accurate documentation and timely reporting to relevant authorities.
  • Prepared training schedule of classes based on customer request, availability, logistics, and equipment.
  • Lead class training and discussions to prepare operators for exams.
  • Administered written exams, ¨Hands On" operation of equipment, and clear understanding of safety procedures of equipment prior to certification.

Branch Manager

Labor Max
04.2011 - 04.2015
  • Opened new office in Fresno, Ca for LaborMax Staffing
  • HIred internal staff for growth and success of branch,
  • Recruited, interviewed, and hired associates as per clients needs.
  • Collaborated with clients for employee training as needed.(equipment training, confined space, Heat & Illness, etc..)
  • Managed branch sales, customer service, finances and recordkeeping.
  • Negotiated contracts with customers, securing competitive prices while maintaining high quality standards for products or services offered.
  • Built relationships with customers and community to establish long-term business growth.

Education

High School Diploma -

Roosevelt High School
Fresno, CA

Skills

  • Branch Operations Management
  • Employee Development,Training & Supervision
  • P & L Management
  • Staff Recruitment and Hiring
  • Train the Trainer Certified
  • Bilingual: Spanish & English
  • Contract/Agreement negotiation
  • Safety audits
  • Safety Training
  • Incident Investigation and Reporting Procedures

Certification


  • Financial Management Training Certification
  • Professional Sales Training Certification
  • Train-the-Trainer

Timeline

Branch Manager

Maleko/Trademark Staffing
03.2021 - Current

Area Safety Manager

Ahern Rentals
04.2015 - 03.2021

Branch Manager

Labor Max
04.2011 - 04.2015

High School Diploma -

Roosevelt High School

Similar Profiles

CREATE PROFILE
Marcos Cortez